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"Room is clean but not sure about the musty smell and feel damp wet the bedsheets towels and our clothes maybe the humid weather I guess.? Staff,people are amazing very very nice people down to earth. Amenities is beautiful it’s a little bit outdated but gives character to the building,good food good breakfast lol we gained weight though. We had good time in Sanur. We relax and that’s what we need me and my husband very satisfied! "

"The staff are all very pleasant and professional. The hotel is very clean"

"Great for families. Excellent club lounge."

"Clean and quiet room. Nice pool area and great staff. Good massages at spa and Ari at concierge booth was very helpful setting up a trip to Mt. Batur with taxi and guide for the day. Close walk to beach. Good food at restaurant. "

"Absolutely amazing! We stayed for six years ago and had to come back. When we arrived after our 36 hour travel, it was like coming home! The staff are fantastic, the food is incredible, the rooms are amazing and overall it is comparable to one of the best hotels we have in Canada! My sister felt the same with her room and my son has booked again to come back and stay again already! Thank you for always being one of the best hotels and making our trip in Bali Amazing."

"Everything was perfect!"

"Room was spotless, friendly and approachable staff, swimming pools and live music"

"Staff was Amazing! Pleasant & made sure every small detail was perfect!"

"We enjoyed the range of kids’ activities, services, pools, food options, and the area around the hotel. We did not opt for the all-inclusive dining due to the cost. The buffet breakfast was super & included in the room rate, and it became repetitive after a few days. Overall, my family had a very enjoyable stay and we would recommend the hotel."