- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Photo gallery
Guest reviews
Very good
348 reviews
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays
Map
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali
Explore the area
Bajra Sandhi Monument3 min drive
Sanur Beach7 min drive
Bali Zoo12 min drive
Denpasar (DPS-Ngurah Rai Intl.)25 min drive
Choose dates to view prices
Room, Pool Access
Photos of Room, Pool Access
Room, Pool Access
5/5 guest room ratingMore detailsRoom amenities
- 37 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed or 2 Single Beds
37 square metres m2 room, balcony with pool views
Internet – Free WiFi
Entertainment – Premium channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom (Pool View)
Photos of Room (Pool View)
Room (Pool View)
4.1/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed or 2 Single Beds
29 square metres m2 room with garden and pool views
Internet – Free WiFi
Entertainment – Cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPremier Room, Balcony (No Children)
Photos of Premier Room, Balcony (No Children)
Premier Room, Balcony (No Children)
5/5 guest room ratingMore detailsRoom amenities
- 45 sq m
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 30
Room details
1 King Bed
45 square metres m2 room, balcony with garden views
Internet – Free WiFi
Entertainment – Cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping
Need to know – No cots (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityPremier Room
Photos of Premier Room
Premier Room
5/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Resort view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed or 1 Single Bed
29 square metres m2 room with resort views
Internet – Free WiFi
Entertainment – LCD TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityConnecting Poolview Rooms
Photos of Connecting Poolview Rooms
Connecting Poolview Rooms
5/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 King Beds or 4 Single Beds
29 square metres m2 room with pool views
Internet – Free WiFi
Entertainment – Cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Blackout drapes/curtainsBathroom – Private bathroom, shower, slippers and free toiletries
Practical – Safe, desk and phone; free cots/infant beds available on request
Comfort – Daily housekeeping
Need to know – No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Denpasar
Located in Denpasar, Prime Plaza Hotel Sanur - Bali is connected to the convention centre. Benoa Harbour and Finns Recreation Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Bali Bird Park and Waterbom Bali. Travelling with kids? Don't miss Bali Zoo and Bali Marine and Safari Park. With scuba diving, snorkelling and parasailing nearby, you'll find plenty of adventures in the water.
What's nearby
- Bajra Sandhi Monument - 3 min drive
- Sanur Beach - 7 min drive
- Bali Zoo - 12 min drive
- Benoa Harbour - 18 min drive
- Legian Beach - 27 min drive
Getting around
- Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive
Restaurants
- Where to eat
- Venue 1 – Serves breakfast and dinner.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
- Free local area shuttle
Food and drink
- 2 restaurants and 1 coffee shop/cafe
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Children's pool
- Health club
- Outdoor pool
- Outdoor tennis court
- Sauna
- Spa services
- Hot tub
- Steam room
- Tennis
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Dry-cleaning service
- Free local area shuttle
- Laundry facilities
- Outdoor pool
- Fridge
- Supervised childcare/activities (surcharge)
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Indonesian
Business services
- Business centre
- Meeting rooms
- Conference space
Outdoors
- Garden
- Terrace
Spa
- Massage/treatment rooms
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
More
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes/curtains
Bathroom
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- TV channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in between 2 PM and midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: IDR 24 per vehicle (one-way)
- Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Sanur Paradise Plaza Hotel
Paradise Plaza Hotel
Sanur Paradise Plaza
Paradise Plaza
Sanur Paradise Plaza Hotel Bali
Prime Plaza Hotel Sanur Bali Denpasar
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Frequently asked questions
Guest reviews
4.2
Cleanliness
4.4
Service and Staff
4.2
Amenities
3.9
Property condition
- Liked: Staff & service, amenities
Pool was nice and the staff was great except the Aussie Manager
Stayed 18 nights in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly and welcoming! A few even took the time to chat and made an effort to remember my name and would greet me with my first name. The pool was great ! At the right time of day it had great sun exposure. I thought the food was prepared very well in both restaurants. Overall would recommend, as well as book again with Prime 👌
Stayed 9 nights in Feb 2020
- Disliked: Cleanliness, amenities, property conditions & facilities
The property is in great need of maintenance, the rooms are dated and worn out. There’s roaches and ants living in the open spaces around the bathroom door frame. The bathroom had a horrible stinky smell. The pool was dirty from all the trees. They had multiple events throughout our stay so there was random people around the lobby area. The breakfast was so bland. Very limited options. Over cooked. Not fresh baked goods and pastries. Oily foods.
Stayed 4 nights in Jan 2020
- Liked: Cleanliness, staff & service
Pool good. Rooms & bathrooms need a cosmetic upgrade. Food choice at breakfast needs to be a bit more varied. Needs a bigger bar area by the pool. Overall, good hotel, good location, helpful & friendly staff. Rooms clean, just need updating.
Stayed 8 nights in Dec 2019