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Prime Plaza Hotel Sanur - Bali

Photo gallery for Prime Plaza Hotel Sanur - Bali

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Prime Plaza Hotel Sanur - Bali

VIP Access

Prime Plaza Hotel Sanur - Bali

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228

Explore the area

  • Popular LocationUdayana Golf Driving Range12 min walk
  • Popular LocationSanur Night Market17 min walk
  • Popular LocationPantai Karang Beach19 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)19 min drive

Choose dates to view prices

About this area

Denpasar

Located in Denpasar, Prime Plaza Hotel Sanur - Bali is connected to the convention centre. The area's natural beauty can be seen at Sanur Beach and Kuta Beach. Travelling with kids? Consider Bali Orchid Garden and Waterbom Bali. With scuba diving, snorkelling and parasailing nearby, you'll find plenty of adventures in the water.
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Map

What's nearby

  • Matahari Terbit Beach - 6 min walk
  • Udayana Golf Driving Range - 12 min walk
  • Bali Beach Golf Course - 14 min walk
  • Sanur Night Market - 17 min walk
  • Pantai Karang Beach - 19 min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 19 min drive

Restaurants

  • In the bowl - 2 min walk
  • Warung Mak Beng - 4 min walk
  • Warung Sunrise - 5 min walk
  • Pizza Hut - 13 min walk
  • Warung Doner Kebab - 14 min walk

About this property

Prime Plaza Hotel Sanur - Bali

Family-friendly resort connected to the convention centre in Denpasar with 2 restaurants
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free resort. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a health club, a poolside bar and a sauna are on-site. All 329 soundproofed rooms feature free WiFi and 24-hour room service. Guests can appreciate conveniences such as fridges and coffee makers, and other amenities include minibars and cable TV.
Prime Plaza Hotel Sanur - Bali offers 329 forms of accommodation with minibars and laptop-compatible safes. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • 2 restaurants and 1 coffee shop
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa services
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 400000.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards, debit cards, debit cards, debit cards and debit cards
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali Resort
Prime Plaza Hotel Sanur - Bali Resort
Prime Plaza Hotel Sanur - Bali Denpasar
Prime Plaza Hotel Sanur - Bali Resort Denpasar

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 113 out of 349 reviews
5 - Excellent 32%
Rating 4 - Good. 163 out of 349 reviews
4 - Good 47%
Rating 3 - Okay. 56 out of 349 reviews
3 - Okay 16%
Rating 2 - Poor. 8 out of 349 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 349 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

3.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing property
Stayed 3 nights in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities
Pool was nice and the staff was great except the Aussie Manager
Stayed 18 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly and welcoming! A few even took the time to chat and made an effort to remember my name and would greet me with my first name. The pool was great ! At the right time of day it had great sun exposure. I thought the food was prepared very well in both restaurants. Overall would recommend, as well as book again with Prime 👌
Stayed 9 nights in Feb 2020

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in great need of maintenance, the rooms are dated and worn out. There’s roaches and ants living in the open spaces around the bathroom door frame. The bathroom had a horrible stinky smell. The pool was dirty from all the trees. They had multiple events throughout our stay so there was random people around the lobby area. The breakfast was so bland. Very limited options. Over cooked. Not fresh baked goods and pastries. Oily foods.
Stayed 4 nights in Jan 2020