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Photo gallery

Featured image
Outdoor pool
Balcony
Terrace/patio
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.0/5 Very good
348 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationBajra Sandhi Monument3 min drive
Popular LocationSanur Beach7 min drive
Popular LocationBali Zoo12 min drive
AirportDenpasar (DPS-Ngurah Rai Intl.)25 min drive

Choose dates to view prices

  • Room, Pool Access

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • Sleeps 3
    More detailsRoom, Pool Access
  • Room (Pool View)

    4.1/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsRoom (Pool View)
  • Premier Room, Balcony (No Children)

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsPremier Room, Balcony (No Children)
  • Premier Room

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Resort view
    • Sleeps 3
    More detailsPremier Room
  • Connecting Poolview Rooms

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 4
    More detailsConnecting Poolview Rooms

About this area

Denpasar

Located in Denpasar, Prime Plaza Hotel Sanur - Bali is connected to the convention centre. Benoa Harbour and Finns Recreation Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Bali Bird Park and Waterbom Bali. Travelling with kids? Don't miss Bali Zoo and Bali Marine and Safari Park. With scuba diving, snorkelling and parasailing nearby, you'll find plenty of adventures in the water.

Map
Popular Location

What's nearby

  • Bajra Sandhi Monument - 3 min drive
  • Sanur Beach - 7 min drive
  • Bali Zoo - 12 min drive
  • Benoa Harbour - 18 min drive
  • Legian Beach - 27 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast and dinner.

About this property

Prime Plaza Hotel Sanur - Bali

Family-friendly resort connected to the convention centre in Denpasar with 2 restaurants
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free resort. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a health club, a poolside bar and a coffee shop/café are on-site. All 329 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and 24-hour room service. Cable TV, minibars and free bottled water are among the other amenities available to guests.
Prime Plaza Hotel Sanur - Bali offers 329 forms of accommodation with minibars and a safe. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa services
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 24 per vehicle (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sanur Paradise Plaza Hotel
Paradise Plaza Hotel
Sanur Paradise Plaza
Paradise Plaza
Sanur Paradise Plaza Hotel Bali
Prime Plaza Hotel Sanur Bali Denpasar
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali

Frequently asked questions

Can I cancel my reservation for free at Prime Plaza Hotel Sanur - Bali and receive a full refund?
Yes, Prime Plaza Hotel Sanur - Bali offers free cancellation on select room rates, because flexibility matters! Please refer to Prime Plaza Hotel Sanur - Bali cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Prime Plaza Hotel Sanur - Bali?
Self-parking is free at this property.
What time is check-in at Prime Plaza Hotel Sanur - Bali?
Check-in is from 2 PM to midnight.
What time is check-out at Prime Plaza Hotel Sanur - Bali?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 24 per vehicle, one-way, applies.
Where is this property located?
This family-friendly Denpasar resort is located near the beach, within 1 mi (2 km) of Matahari Terbit Beach, Sanur Night Market and Pantai Karang Beach. Sanur Beach and Bajra Sandhi Monument are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Prime Plaza Hotel Sanur - Bali

4.0
Very good
5 - Excellent
112
4 - Good
163
3 - Okay
56
2 - Mediocre
8
1 - Poor
9
4.2
Cleanliness
4.4
Service and Staff
4.2
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020

3/5

  • Liked: Staff & service, amenities

Pool was nice and the staff was great except the Aussie Manager

Stayed 18 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff was very friendly and welcoming! A few even took the time to chat and made an effort to remember my name and would greet me with my first name. The pool was great ! At the right time of day it had great sun exposure. I thought the food was prepared very well in both restaurants. Overall would recommend, as well as book again with Prime 👌

Stayed 9 nights in Feb 2020

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

The property is in great need of maintenance, the rooms are dated and worn out. There’s roaches and ants living in the open spaces around the bathroom door frame. The bathroom had a horrible stinky smell. The pool was dirty from all the trees. They had multiple events throughout our stay so there was random people around the lobby area. The breakfast was so bland. Very limited options. Over cooked. Not fresh baked goods and pastries. Oily foods.

Stayed 4 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Pool good. Rooms & bathrooms need a cosmetic upgrade. Food choice at breakfast needs to be a bit more varied. Needs a bigger bar area by the pool. Overall, good hotel, good location, helpful & friendly staff. Rooms clean, just need updating.

Stayed 8 nights in Dec 2019