Suites & Villas at Sofitel Bali - CHSE Certified

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On the beach, beach cabanas, sun-loungers, beach umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
4 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers

Overview of Suites & Villas at Sofitel Bali - CHSE Certified

VIP Access

Suites & Villas at Sofitel Bali - CHSE Certified

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Bali Tourism Development Complex, Lot N5, Nusa Dua, Bali, 80363

Explore the area

  • Popular LocationTanjung Benoa Beach15 min walk
  • Popular LocationTanjung Benoa16 min walk
  • Popular LocationNusa Dua Beach10 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)13 min drive

Choose dates to view prices

About this area

Nusa Dua

Located on the beach, Suites & Villas at Sofitel Bali - CHSE Certified is in BTDC neighbourhood and is connected to the convention centre. The area's natural beauty can be seen at Nusa Dua Beach and Kuta Beach. Travelling with kids? Consider Circus Waterpark and Waterbom Bali. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Bali Nusa Dua Convention Centre - 8 min walk
  • Bali International Convention Center - 11 min walk
  • Tanjung Benoa Beach - 15 min walk
  • Tanjung Benoa - 16 min walk
  • Nusa Dua Beach - 10 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 13 min drive

Restaurants

  • Sateria - 15 min walk
  • Kopi Petani - 17 min walk
  • Bangle bali - 17 min walk
  • Lotus - 18 min walk
  • Sakura - 18 min walk

About this property

Suites & Villas at Sofitel Bali - CHSE Certified

Upscale hotel on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Suites & Villas at Sofitel Bali - CHSE Certified's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 39 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies or patios, sitting areas and LED TVs.
Suites & Villas at Sofitel Bali - CHSE Certified offers 39 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Nusa Dua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a lazy river, a waterslide and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SO Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • Arcade/games room
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Indonesian
  • Japanese
  • Malay

Business services

  • Business centre
  • Computer station
  • Conference centre (25231 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Restaurants on site

  • Kwee Zeen
  • Cucina
  • Toya
  • Le Bar
  • L'oh Bar

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 46-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 1337050.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 385000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 1337050.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Suites Villas at Sofitel Bali Nusa Dua
Suites Villas Sofitel Bali Hotel Nusa Dua
Suites Villas Sofitel Bali Hotel
Suites Villas Sofitel Bali Nusa Dua
Suites Villas Sofitel Bali
Suites Villas at Sofitel Bali
Suites Villas at Sofitel Bali CHSE Certified
Suites & Villas at Sofitel Bali - CHSE Certified Hotel
Suites & Villas at Sofitel Bali - CHSE Certified Nusa Dua
Suites & Villas at Sofitel Bali - CHSE Certified Hotel Nusa Dua

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 48 out of 77 reviews
5 - Excellent 62%
Rating 4 - Good. 21 out of 77 reviews
4 - Good 27%
Rating 3 - Okay. 4 out of 77 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 77 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 77 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the space and size of the suite, not to mention the beautifully kept grounds and facilities
Stayed 10 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

1/5 Terrible

While the stay was ok (several hiccups along the way including a suite with no wardrobe, minimal lighting, kids club that removes all toys several hours before it closes it's doors, numerous kids complaining of blisters on their feet from the kids pool slide) the most significant issue wa s
Stayed 5 nights in Oct 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Just a super hotel, fantastic location and attention to detail. Loved it!
Stayed 13 nights in Oct 2019

2/5 Poor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is the first hotel i stayed in Bali that totally lacks any personal touch and welcome feeling. It was totally disappointing and way below expectations in terms of service. We booked club room, the staff at club does not provide much information about facilities and services, etc on check-in (like we only found out there is a shuttle bus to bali collection by chance). The service at club is slow and there is nothing to eat apart from orange, apple and peanuts aft bfast till afternoon tea. Afternoon Tea's variety is repetitive. Did not feel club benefits were worth the extra price. Kwee zeen breakfast has a good variety but poor service. There are no napkins provided on many occasions, staff do not ask what beverage you would like. We had 1 lunch at kwee zeen, first you have to get someones attention to even place your order and I waited 25 minute for an asparagus soup that came barely warm. The staff did not serve the bread basket, had to ask for that and wait again. The restaurant hardly had any diners at that time. The hotel and restaurants were not particularly busy during our stay to justify such poor service. Overall the hotel just feels very commercial. The biggest downside is the service, its the worst i came across in Bali. The lady at the club during our checkout was not interested to hear any feedback, she just wanted to settle the payment and brushed everything off with sorry without listening or wanting to understand where they can improve. Wont go back!
Stayed 5 nights in Oct 2019