Beach Hotels & Resorts in Isla Mujeres from AU$146

"This is a solid hotel if you’ve been to Mexico before and know what to expect. My goal here is to give real, practical info. The location is hard to beat—less than a five-minute walk from the ferry. We arrived about two hours early with no expectation of early check-in, but Airan got us into our room at no extra charge. Great start. We booked a king bay view room through Expedia. The lobby is clean and airy, with a small pool behind the front desk—cool (not warm), but perfect after a hot day. Ask for a pool towel. The room was clean and modest, with minimal seating but functional. The mini fridge was very cold (froze our drinks—win). The balcony is small but usable, with a great bay view and a peek at Centro. Sliding doors block street noise well. Storage is solid with a closet, drawers, and counter space. Outlets are only on one side of the bed, so bring a charging brick. The bathroom is spacious with a walk-in shower; pressure mainly supports the rain head and hot water can vary. Towels are a bit worn but clean, and overall cleanliness was very high. A/C is excellent—muy frío. This is not a new hotel or a resort—no frills, no breakfast—but the staff is friendly and sweet. No coffee in the room, so plan ahead. Smart TV included. At times it felt like we had the whole place to ourselves, which added to the charm. "

"Overall great experience! Staff was very pleasant. The amount of children at resort was a bit much at times but that’s not the fault of the hotel rather the parents who were non attentive. "

"My room overlooked the pool not the beach. Did not have a hot tub."

"Pool is too deep for kids, balconies are dirty all the time with bird poop "

"Staff unfriendly and rude, food and drinks would take up to and hour to get and if you ask, staff would get mad at you! Extremely limited food options at only one restaurant with 2 menus (italian-mexican-italian-mexican) Pool water cold. No music all day and no any kind of entertainment, everything is closed at 10pm. Beach small and overgrown with weeds. Towel shortage in the room and beach. "

"The place was beautiful. Great location. The food at the restaurants was not all that great. The pools were not heated so they were cold during our stay."

"had an amazing stay! loved the beach front! staff is helpful and very welcoming!"

"This was such a wonderful place to stay. The staff were very friendly & always helpful. The location was in the heart of the island, on Main Street, surrounded by great shops and restaurants. I would highly recommend! "

"While the location is absolutely beautiful and the resort has great potential, there are several areas that require significant improvement. Communication from the concierge team could be more proactive and responsive, especially when addressing ongoing issues during a guest’s stay. The property itself is in need of updates and renovations. The pool, for example, was noticeably dirty with an unpleasant odor, and the wooden seating within the pool is deteriorating and chipping, which poses both a comfort and safety concern. During our stay, the water service was shut off 4 out of 5 days, which created major inconvenience. Additionally, our bathroom was not functioning properly and would not flush, leaving us in unsanitary conditions for several days. The lack of warm water further added to the discomfort. While the service at the restaurants and bars was excellent and truly appreciated, the beach area was often left unmaintained, with seaweed accumulating and not being cleared until guests began cleaning it themselves. I would strongly recommend that management implement routine walkthroughs of all common areas to ensure cleanliness, maintenance, and overall guest satisfaction. This property is in a stunning location and has so much potential. I would love to return in the future once improvements have been made."