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Na Balam Hotel

3.0 star property
Beach hotel with outdoor pool, near North Beach

Choose dates to view prices

Na Balam Hotel, located in the heart of Centro - Supmza 001, offers a sun-kissed beach getaway with an airport shuttle and beach bar. Unwind on the white sand beach or by the outdoor pool with umbrellas while enjoying Mediterranean cuisine at Oceanvs restaurant. With free WiFi in public areas, a garden to stroll through and helpful multilingual staff at your service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is AU$403
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 104 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Poolside Suite

Poolside Suite

Poolside Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
  • 68 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Master Suite with Pool View

Master Suite with Pool View

Master Suite with Pool View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Poolside Room

Poolside Room

Poolside Room

8.8 out of 10
Excellent
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Room Standard With Pool View

  • Sleeps 4
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About the area

Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400

What's nearby

  • North Beach - 2 min walk - 0.2 km
  • Miguel Hidalgo - 6 min walk - 0.6 km
  • Isla Mujeres Cemetery - 6 min walk - 0.6 km
  • beach - 8 min walk - 0.7 km
  • Isla Mujeres Ferry Terminal - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 120 min drive

Restaurants

  • ‪Cañabar Beach Club - ‬1 min walk
  • ‪Stingray - ‬5 min walk
  • ‪Snappers - ‬3 min walk
  • ‪Guru Beach Club & Restaurant - ‬1 min walk
  • ‪La cueva de la Cherna - ‬6 min walk

About this property

Na Balam Hotel

Family-friendly hotel near North Beach
Close to Isla Mujeres Ferry Terminal, Na Balam Hotel provides an airport shuttle, a beach bar and a terrace. With amenities such as beachfront dining and sunloungers, this hotel is the perfect place to soak up the sun. The on-site Mediterranean cuisine restaurant, Oceanvs, offers brunch, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a bar.
Additional perks include:
  • An outdoor pool, along with pool umbrellas
  • A round-trip airport shuttle (surcharge), wedding services and tour/ticket information
  • Smoke-free property, a front desk safe and beach umbrellas
  • A banquet hall, beach towels and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, as well as thoughtful touches such as safes and free bottled water.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Similar properties

On the beach, white sand, sun-loungers, beach umbrellas
Ixchel Beach Hotel
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,003 reviews
The price is AU$425
includes taxes & fees
18 Nov - 19 Nov
Ixchel Beach Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Oceanvs

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

balam Hotel
Beach Hotel na balam Isla Mujeres
Beach na balam
Beach na balam Isla Mujeres
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Na Balam Hotel Hotel
Na Balam Hotel Isla Mujeres
Na Balam Beach Hotel Villas
Na Balam Hotel Hotel Isla Mujeres

Frequently asked questions

Does Na Balam Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Na Balam Hotel?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Na Balam Hotel on 16 Nov 2025 start from AU$402.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Na Balam Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Na Balam Hotel?

This hotel doesn't offer parking.

What time is check-in at Na Balam Hotel?

Check-in start time: 3 PM; check-in end time: 11 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Na Balam Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Na Balam Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-11:30 PM on request. A fee of USD 120 per vehicle applies.

Where is Na Balam Hotel located?

This family-friendly Isla Mujeres hotel is located by the ocean, just steps away from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cocal Beach and Aztlán Galería are also within 10 minutes.

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