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"We booked a room for 4 people on Expedia which had good reviews and a high rating, but when we arrived it was a 12 bedded dorm which we would not have booked. We emailed the property for clarification but we did not get a response.We feel we were not given what we asked for. On the website it stated that there was a 4 bedded room available but not a 3 bedded room or 2 bedded room. So we felt there were only 4 beds in a room. Could you explain how this has happened? It was noisy and very dirty...

"The bed sheets & linens are so dirty so many stains & also the bathroom is dirty. The surroundings are so noisy because of the train 24hrs 😔😔😔 "

"Everything was perfect ☺️"

"A fun and cheap place to stay if youve got a long gap between flights. Its kind of hard to find but all the staff in the airport are friendly and will help if you ask for "capsule hotel" Felt clean enough, safe and was quiet during my stay "

"Very good experience, recommended it for a quick and efficient stay."

"staff were good, very friendly but the noise from another bar was very loud, not good, they did change my room and that helped"

"Very comfortable bunk bed"