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"The staff were so helpful here. The place has character and the location is amazing close to the chairlift and can see the mountain from the room. The room has everything we needed and loved the onsen. Breakfast was typical Japanese style but as a buffet so could help yourself and you could ski straight into the warm room to leave our equipment. "

"A great apartment with stunning view, friendly and helpful staff, good location. "

"Great oasis in the mountains with great service and food "

"Great staff"

"The place was cosy and the host was so very helpful with transport to grocery shopping and station, & lift passes. The small house had all the facilities you need and was toasty. "

"New hotel, comfortable rooms and good service with shuttle bus"

"This hotel is a giant log house, situated in a beautiful street of similar buildings. Nothing beats waking up to fresh snow falling outside your window (massive glass windows) and sipping on a hot cup of tea. The room was very cosy and comfortable! I had the best sleeps here. After a hard day of snow boarding, coming back to just sit in front of the fire, watch the snow fall, have a bath or have drinks with friends in the common area was absolutely amazing!! Wish I never had to leave! 10/10!!!! "

"Staff was amazing lovely stay and very clean "

"The rooms are specious and very nice, good breakfast and service "

"Close to ski area. Very good breakfast and dinner. Hot bath is great."

"I LOVE HAKUBA SUN VALLEY HOTEL. From the second Kinoshita-san picked us up, the staff and management was not only attentive but extremely helpful and mindful of our needs. Next time I come to hakuba I will 200% be staying here again! MAHALO HAKUBA SUN VALLEY HOTEL"