Custom House Hotels: Cheap Accommodation in Custom House

ExCeL London is an exhibition and international convention centre in the Custom House area of Newham, East London. It is situated on a 100-acre site on the northern quay of the Royal Victoria Dock

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Our guide on where to stay in Custom House

Find the best Custom House areas for the activities you enjoy most.

London City Centre

Iconic landmarks, a world-famous theater district, lively nightlife zones and superb shopping and art museums await in the heart of England’s capital city.

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Covent Garden

Lose yourself in the maze of boutiques and bars or pull up a chair and watch the numerous street performers work their magic in this entertaining district.

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City of Westminster

Once separate from London, this fascinating borough features many of the city’s most important buildings and famous sights, as well as galleries and parks.

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City of London one of the leading centres of global finance.

The City of London

Discover a compelling blend of modern culture and rich heritage in London’s financial heart.

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Soho

Soak up the energy of Soho, where buzzing nightlife, LGBTQ+ pride and star-studded premieres bring the streets to life.

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Top Custom House Hotel Reviews

Strand Palace Hotel

8/10 Good

"Welcoming staff and helpful doorman who kindly insisted hailing taxi in the rain on our behalf allowing us to shelter."

Zedwell Piccadilly Circus

6/10 Okay

"It was clean. But the check in wasn’t till 3. They charged $50 for an early check in which is fine & acceptable. The part that got to me was that they didn’t hold your bags. Usually hotels hold your luggage till your room is ready. They don’t. You would have to pay about $20 per bag. Or pay the early check in."

The Tower Hotel, by Thistle

10/10 Excellent

"The view is amazing. My daughter had a larger window rm933 with a Tower Bridge view that was spectacular. The only challenge was trying to keep the room cool. They offer fans which is helpful. I had a corner room that was smaller with a smaller window. It didn’t seem to get as hot and had the same great view. Rm953 we all agreed the view was worth it! The breakfast was delicious and the staff was always very helpful"

STG Hotel London Oxford Street

4/10 Poor

"We stayed in 2 different rooms during our 3 night stay. First one was leaking rust out of the shower, the manager did change our room. No air conditioning, and shower had hair in it, manager did send someone to clean it, but pictures in the ad were nothing like the room we stayed in. Breakfast was barely edible and expensive. Spoke to the hotel manager at the time about a refund for the last day of breakfast and refused to give me one, but offered to have food prepared for our travels, bread was dry, and only had a slice of meat and cheese. I spoke to other guests during the stay and they said they stayed there many times before and never had any issues until this stay as well. We have traveled all around the world and have necer had this type of experience. I will be looking for another Hotel the next time I am in London and recommend others do the same."

The Royal Horseguards, London

10/10 Excellent

"From the moment you step into the doors, the Royal Horseguards feels cozy, clean, and very welcoming! The staff was so kind and accommodating. They had umbrellas to borrow for the rainy days in case you don’t have one. We had a twin bed standard room which was very clean with fresh AC, comfty beds, and hot water. The location of the hotel is central to everything you need for sightseeing, restaurants, and getting around to the underground (Embankment was the closest). Awesome experience and stay! I would highly recommend!"

Central Park Hotel

6/10 Okay

"The property is undergoing renovations.However, that does not explain why.My television did not work in my room.And my shower was spraying all over the place. The night staff tried to be helpful, but the day staff really didn't seem to be particularly concerned about these issues at all. Also I arranged for light checkout and still had people knocking on my door multiple times before I left. I expected that if I had an issue, it would be noise from the renovations, but that wasn't an issue. Also, this hotel charges for a lot of things that traditionally hotels have offered as a complimentary part of a stay like holding onto your luggage before and after your stay. I would not stay here again."

Frequently asked questions

What's it like in Custom House?

Travellers will be sure to find plenty to entertain them in London's Custom House neighbourhood. Looking for sights you might find in a travel guide about Custom House? Consider a visit to ExCeL Exhibition Centre while you're in the neighbourhood.

Where is the best place to stay in Custom House?

Based on Expedia customer reviews, Aloft London Excel is the highest ranked property in Custom House. This hotel is a short 2-minute walk from ExCeL Exhibition Centre, and it offers a restaurant and an indoor pool. Other top choices in the neighbourhood include Moxy London Excel and Holiday Inn Express London - ExCeL by IHG.

How many hotels will I find in Custom House?

If you're searching for places to stay in London, Expedia has something to meet your needs with 71 Custom House hotels and other accommodation options to choose from.

If I need to cancel my hotel reservation in Custom House, will I receive a refund?

Yes, most hotel bookings are refundable if you cancel before the accommodation's cancellation deadline, which is usually within 24-48 hours of the scheduled arrival. If you have a reservation that's non-refundable, you might be able to cancel it and receive a refund within 24 hours of your booking. Plug in your dates, click on "Search", then use the filter option "fully refundable" to view top deals in Custom House.

What can I see and do in this London neighbourhood?

ExCeL Exhibition Centre, Royal Victoria Bridge and ExCel are just a few attractions to check out in Custom House. A visit to Silverworks Island is also worth the trip while you're discovering the neighbourhood. The Arena, Newham Leisure Centre and One Life @ Silverworks Island are just a few of the places to visit in and around Custom House. ISKCON Bhaktivedanta Manor and Brick Lane Music Hall are also worth a visit when you're out sightseeing in London.

How can I get around Custom House and the greater London area?

If you want to see more of the city, Prince Regent Station is the closest metro stop. Others nearby include Custom House Station and Royal Albert Station.

Custom House Hotels, London

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Our top choices for Custom House hotels

Holiday Inn Express London - ExCeL by IHG

Hampton by Hilton London Excel

DoubleTree by Hilton Hotel London ExCel

Fox Connaught

Aloft by Marriott London Excel

Moxy London Excel

Premier Inn London Docklands - Excel

Prince Regent Hotel Excel London

Park Plaza London Westminster Bridge

The Tower Hotel, by Thistle

The May Fair, A Radisson Collection Hotel, Mayfair London

The Langham, London

St. James' Court, A Taj Hotel, London

Corinthia London

The Rubens at the Palace

St. Ermins Hotel, Autograph Collection

Hyatt Regency London The Churchill

Park Plaza London Riverbank

Park Plaza County Hall London

The Royal Horseguards, London

Our guide on where to stay in Custom House

London City Centre

Covent Garden

City of Westminster

The City of London

Soho

Top Custom House Hotel Reviews

Strand Palace Hotel

Frequently asked questions

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