Nice large room with view of south dock and Thames in the distance. Checking in took an age, very slow process and long queue. Lobby a bit tired, with tape over rips in sofas. 'Restaurants' a bit strange with take-away pizzas in boxes and very limited opening hours but bar service good and comfy ...
Very friendly staff, very clean and quiet room. Great location for working in Canary Wharf.
Stunning room, excellent staff and service. The whole weekend was spectacular! To say it was a busy weekend I left feeling well rested and relaxed thanks to the lovely bath and very comfortable bed.
Great breakfast and comfortable beds. Extra pillow request was fulfilled within 5 minutes.
Rooftop bar was closed - which was disappointing. Staff in the lobby and breakfast were excellent - super friendly and accommodating however the dinner staff at Bokan not so much. Amenities were ok - however very disappointed that 2/4 elevators were not operational. I read reviews from September/October ...
The location was excellent for our time spent in London. Staff were awesome in helping us to get around the city! The restaurant staff and food was very good. We really enjoyed our stay and would stay again if (when) we return to London.
Nice hotel, meal very good, staff very good, but we didnt like the stairs in our bedroom up to the Mezzanine floor.
Not bad but the furnishings and decor are rather tired. Toilets need more regular attention
Night staff unhelpful and unable to understand me.
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