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Desk, blackout curtains, iron/ironing board, cots/infant beds
Desk, blackout curtains, iron/ironing board, cots/infant beds
Desk, blackout curtains, iron/ironing board, cots/infant beds
Desk, blackout curtains, iron/ironing board, cots/infant beds

Guest reviews

4.2/5 Very good
991 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air conditioning
Restaurant
Business Services
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationExcel Exhibition Centre10 min walk
AirportLondon (LCY-London City)3 min drive
Popular LocationO2 Arena17 min drive
Popular LocationEmirates Aviation Experience18 min drive

Choose dates to view prices

  • Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 1 Queen Bed with Sofa bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 1 Queen Bed with Sofa bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 Double Bed, Non Smoking
  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room
  • Room, 2 Single Beds, Non Smoking (2 PERSON)

    4.4/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 2 Single Beds, Non Smoking (2 PERSON)

About this area

London

Located in London's Docklands neighbourhood, Holiday Inn Express London - ExCeL is near the airport and near the beach. O2 Arena and Emirates Aviation Experience are cultural highlights, and some of the area's notable landmarks include St. Paul's Cathedral and London Eye. Looking to enjoy an event or a match while in town? See what's going on at Excel Exhibition Centre. Our guests love the hotel's central location.

Map
Popular Location

What's nearby

  • Excel Exhibition Centre - 10 min walk
  • O2 Arena - 17 min drive
  • Emirates Aviation Experience - 18 min drive
  • Tower Bridge - 20 min drive
  • Westfield Stratford City - 23 min drive

Getting around

  • Royal Albert Station - 2 min walk
  • London West Ham Station - 7 min drive
  • London (LCY-London City) - 3 min drive

Restaurants

  • Panopolis - 18 min walk
  • Caffe Nero - 19 min walk
  • Caffe Fratelli - 3 min drive
  • Al Masar - 3 min drive
  • Cafe Bonnane - 3 min drive

About this property

Holiday Inn Express London - ExCeL

3-star London hotel in Docklands, near Excel Exhibition Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. Free weekend breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and meeting rooms. All 204 rooms offer free WiFi, coffee makers and flat-screen TVs with cable channels. Other amenities available to guests include pillow menu, hairdryers and showers.
Holiday Inn Express London - ExCeL offers 204 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 16 per night

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in between 2 PM and 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.
Cots (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 16 per night
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express London - ExCeL and receive a full refund?
Yes, Holiday Inn Express London - ExCeL offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express London - ExCeL cancellation policy on our site for more details about any exclusions or requirements.
Is Holiday Inn Express London - ExCeL pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express London - ExCeL?
Self-parking is available for GBP 16 per night.
What time is check-in at this hotel?
Check-in is from 2 PM to 11:00 AM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this property located?
Located in Docklands, this hotel is 0.5 mi (0.8 km) from Excel Exhibition Centre and 3 mi (4.9 km) from Emirates Aviation Experience. O2 Arena and Westfield Stratford City are also within 6 mi (10 km). Royal Albert Station is only a 2-minute walk and Prince Regent Station is 10 minutes.

Guest reviews

Overall score and ratings for Holiday Inn Express London - ExCeL

4.2
Very good
5 - Excellent
425
4 - Good
417
3 - Okay
109
2 - Mediocre
27
1 - Poor
13
4.5
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.3
Property condition

2/5

  • Disliked: Amenities, property conditions & facilities

I was given a disabled room and asked to change and got given another. Had to go down to reception several times as they had forgotten towels etc...

Stayed 1 night in Jul 2020

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Proximity to the airport and ease to get to restaurants and gas stations

Stayed 1 night in Mar 2020

1/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff are a credit to you , My stay was excellent and the food was great Would definitely stay here again Thank you to al the staff

    Stayed 2 nights in Mar 2020