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Overview of Aloft London Excel

Photo gallery

Featured image
In-room safe, individually furnished, desk, iron/ironing board
In-room safe, individually furnished, desk, iron/ironing board
In-room safe, individually furnished, desk, iron/ironing board
In-room safe, individually furnished, desk, iron/ironing board

Aloft London Excel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationExcel Exhibition Centre4 min walk
    Popular LocationWestfield Stratford City10 min drive
    Popular LocationO2 Arena16 min drive
    AirportLondon (LHR-Heathrow)76 min drive

Choose dates to view prices

Executive Suite, 1 Bedroom, Non Smoking, View

5/5 guest room rating
  • 51 sq m
  • Sleeps 4
  • 1 Double Bed

aloft, Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Single Beds, Non Smoking

4.6/5 guest room rating
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

Urban, Room, 1 King Bed, Non Smoking, View

4.2/5 guest room rating
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

About this area

London

Located on the riverwalk, Aloft London Excel is in Docklands neighbourhood and is connected to the convention centre. O2 Arena and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a match while in town? See what's going on at London Stadium. Guests love the hotel's convenience for public transportation: Prince Regent Station is 4 minutes on foot and Royal Albert Station is 10 minutes.
Popular Location

What's nearby

  • Excel Exhibition Centre - 4 min walk
  • Westfield Stratford City - 10 min drive
  • London Stadium - 11 min drive
  • Tower Bridge - 12 min drive
  • O2 Arena - 16 min drive

Getting around

  • Prince Regent Station - 4 min walk
  • London West Ham Station - 6 min drive
  • Heathrow Airport (LHR) - 76 min drive

Restaurants

  • Docksider Restaurant — 1 min walk
  • WXYZ — 1 min walk
  • Fox@Connaught - 5 min walk
  • Yi-ban - 8 min walk
  • Tapa Tapa - 11 min walk

About this property

Aloft London Excel

Pet-friendly hotel connected to the convention centre in Docklands, walk to Excel Exhibition Centre
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking and conference space are on-site. All rooms are individually furnished and feature free WiFi, free wired Internet and safes. Guests will also find flat-screen TVs, fridges and rainfall showerheads.
Aloft London Excel offers 252 forms of accommodation with a safe and an iron/ironing board. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 17.50 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English

Business services

  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room (up to 40 lbs/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 16 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England
Aloft London Excel Hotel
Aloft London Excel London
Aloft London Excel Hotel London

Frequently asked questions

Can I cancel my reservation for free at Aloft London Excel and receive a full refund?
Yes, Aloft London Excel offers free cancellation on select room rates, because flexibility matters! Please refer to Aloft London Excel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Aloft London Excel?
As of 11 Apr. 2021, prices found for a 1-night stay for 2 adults at Aloft London Excel on 4 May 2021 start from AU$112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Aloft London Excel have a pool?
Yes, this property has an indoor pool.
Is Aloft London Excel pet-friendly?
Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 18 kg per pet.
How much is parking at Aloft London Excel?
Self-parking is available for GBP 16 per day.
What time is check-in at Aloft London Excel?
Check-in is from 3:00 PM - 3:00 PM. After-hours check-in is not available.
What time is check-out at Aloft London Excel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Aloft London Excel located?
Located in Docklands, this hotel is 2.8 mi (4.5 km) from O2 Arena, and within 6 mi (10 km) of London Stadium and Tower Bridge. The Shard and Big Ben are also within 9 mi (15 km). Prince Regent Station is only a 4-minute walk and Royal Albert Station is 10 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 560 out of 995 reviews
5 - Excellent 56%
Rating 4 - Good. 342 out of 995 reviews
4 - Good 34%
Rating 3 - Okay. 52 out of 995 reviews
3 - Okay 5%
Rating 2 - Poor. 21 out of 995 reviews
2 - Poor 2%
Rating 1 - Terrible. 20 out of 995 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

3/5 Okay

Business traveller
Disliked: Property conditions & facilities
Premier inn is better
Parking is £16, hotel run down damage everywhere in the building, carpet is worn and old bed mattress moves off bed base
Stayed 1 night in Nov 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely DISGRACEFUL service- STAY AWAY.
Absolutely disgusting service. In this midst of a world wide pandemic the room was dirty and the tv was not working. Hotel accepted liability for the tv not working, once we had checked out we saw several payments of £25 £100 and £690 come out of our bank account we thought it was a mistake however the hotel ended up accusing us of breaking the tv when they were the ones who refunded our parking and gave a new room for the broken tv and dirty room. The manager said she investigated the matter, however there was no evidence is us breaking the tv, we have been completely robbed in the middle of a lockdown. Terrible service, wouldn’t ever recommend this hotel.
Stayed 1 night in Oct 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

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