Search Box Head hotels

"Staff went above and beyond and were so super helpful really good value for money clean and quiet and close to Northshore Private Hospital"

"Service at check-in and check-out was immaculate. The Retreat is beautiful and unique; the layout is a bit of a maze at first but offers great privacy. The room felt spacious enough, though storage for clothes and bags is limited. It has a wine cooler instead of a real fridge, so don’t rely on it for food. Native tea selection, basic instant coffee, small kettle. Drinks and snacks available in mini-bar. Bathroom design looks great but offers almost no privacy due to sliding louvres and a cubicle-style (yet fancy frosted glass) toilet door. Spacious shower. King bed is a plus, though my side sagged. Interesting pillow choice, requires getting used to. Housekeeping was attentive, and amenities like robes, mirrors, iron, hairdryer, safe, and toiletries were all there. Watching animals from the room, elevator and walkways is a highlight. Breakfast at Me-Gal was handy (I do not recommend food outlets in the zoo), but lacked variety, you can’t make coffee/tea yourself and it was hard to order. Free cold still/sparkling water in the lounge is handy. While lunch and dinner at both Me-Gal and lounge were delicious, room service runs only 5–9 pm. Ordering at lounge wasn’t available when we tried at 9:30, drinks go until 10 pm. City views from the lounge and Me-Gal restaurant are exceptional. Lounge space opens up beautifully on warm days. Free daily sanctuary tours are excellent and highly recommended. Separate guest access to the zoo is appreciated. So is free parking. "

"Reception staff was very helpful and our room has a large balcony, full kitchen with a full size fridge. Also the property provided security parking."

"The room was clean and tidy, the staff were helpful and polite"

"Nice welcome, same high standards although branding has changed. On site restaurant is great. "

"A good property that is well located."

"Great room, new hotel, good location. Free coffee in the morning was appreciated "

"I arrived a bit early & my room was still being cleaned, however I was able to leave my suitcase in the room while I went out and about. The shared kitchen/lounge is excellent and I loved being able to make my own toast and coffee each morning. The room was excellent - comfy bed with great pillows and the shower was great! I’d definitely stay again."

"Easy the staff was friendly and the facilities spotless except the kettle was leaking and the coffee maker wont work. Reported it to the staff when we check out"