Bernal Heights Hotels, San Francisco

"We absolutely enjoyed our stay."

"Very cool, great decor, stylish room, good toiletries, extremely helpful staff, true concierge service, good location, excellent attached restaurant, elegant and spacious lobby / common spaces."

"It was such a nice stay. It was super clean and Quiet. The staff were super sweet and helpful. I would highly recommend this location and will definitely stay here again. The location was close to good food and activities and they let me check in early when my seminar time changed."

"Excellent price and value. Highly recommend"

"It was going to be a long day for me so I requested an early check-in which help was granted. Literally after being in my room for all of 15 minutes, I discovered that the cable television was not working cause the front desk. Eventually they said maintenance upstairs maintenance took about 35 minutes to fix the TV then he left after only being gone for five minutes, the TV yet again was not working. Call the front desk again and maintenance coming back up and fix the television for the second time after taking a nap in my room and only being asleep for about 35 minutes I noticed there was a lot of clanging and begging going on next-door as if someone’s using a power tool and hammer. I called the front desk and they informed me that the room next-door is having bathroom issues and they are working on it and I was unhappy about this cause because I was trying to take a nap because I was gonna be up for such a late time after returning from my baseball game outing with my son. I would later discover that the TV was not working for third time and that maintenance was gone for the evening so I stayed in the room and the TV only worked literally for two hours and I was SOL with cable-television for the rest of my stay. I am certain that they’re gonna try to ChatGPT and apologize to me, but I had one problem In my room three times, and as I said earlier, I was traveling with my 12-year-old son so no cartoons."

"Required to pay unexpected security deposit; no microwave or fridge in the room: complimentary coffee as all as items last, hotel staff can’t replenish and cafe staff never available. Bed was very comfortable."

"Room was clean, food was just okay. However, the staff is not that approachable. "

"Hy"

"I was only there over night. The room is a good size. Comfortable bed. Very clean. Nice place with breakfast, gym, and sitting areas. Close to walking path. I would stay again. Shuttle from the airport was a little confusing. One of the other shuttles was willing to transport me. Schedule should be posted somewhere. "