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Hyatt Regency San Francisco

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View from Room
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
View from Room

Overview of Hyatt Regency San Francisco

Hyatt Regency San Francisco

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
5 Embarcadero Center, San Francisco, CA, 94111

Explore the area

  • Popular Location555 California Street8 min walk
  • Popular LocationSan Francisco Museum of Modern Art15 min walk
  • Popular LocationMoscone Convention Center17 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)25 min drive

Choose dates to view prices

About this area

San Francisco

Located in San Francisco's Downtown San Francisco neighbourhood, Hyatt Regency San Francisco is in the business district and on the waterfront. The area's natural beauty can be seen at Presidio of San Francisco and Mission Dolores Park, while Exploratorium and San Francisco Museum of Modern Art are cultural highlights. Looking to enjoy an event or a game? See what's going on at Oracle Park, or consider The Regency Ballroom for a night out. Take the opportunity to explore the area for water adventures such as sailing. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: California St & Drumm St Stop and Market St & Drumm St Stop are just steps away.

What's nearby

  • Embarcadero Center - 6 min walk
  • 555 California Street - 8 min walk
  • TransAmerica Redwood Forest - 9 min walk
  • San Francisco Museum of Modern Art - 15 min walk
  • Moscone Convention Center - 17 min walk

Getting around

  • California St & Drumm St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco International Airport (SFO) - 25 min drive

Restaurants

  • The Ramen Bar - 2 min walk
  • One Market Restaurant - 2 min walk
  • Osha Thai - 2 min walk
  • Sens - 3 min walk
  • Barbacco - 3 min walk

About this property

Hyatt Regency San Francisco

Boardwalk San Francisco hotel in Downtown San Francisco, walk to Ferry Building
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli and valet parking. All 804 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. In-room free WiFi and iPod docking stations are standard, as are flat-screen TVs with cable channels.
Hyatt Regency San Francisco offers 804 forms of accommodation with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 47-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 35 per day)
  • Valet parking on site (USD 75.24 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: USD 34 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (72000 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 47-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet (varies based on length of stay)
Dogs and cats welcome
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 29.06 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 34 per person (approximately)
  • Self-parking fee: USD 35 per day
  • Valet parking fee: USD 75.24 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Regency Hotel San Francisco
Hyatt Regency San Francisco
Hyatt San Francisco
Hyatt San Francisco Regency
Regency Hyatt San Francisco
Regency San Francisco
San Francisco Hyatt
San Francisco Hyatt Regency
San Francisco Regency
San Francisco Regency Hyatt
Hyatt Regency San Francisco Hotel San Francisco
Hyatt Regency San Francisco Hotel
Hyatt Regency San Francisco Hotel
Hyatt Regency San Francisco San Francisco
Hyatt Regency San Francisco Hotel San Francisco

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1236 out of 2112 reviews
5 - Excellent 59%
Rating 4 - Good. 544 out of 2112 reviews
4 - Good 26%
Rating 3 - Okay. 168 out of 2112 reviews
3 - Okay 8%
Rating 2 - Poor. 82 out of 2112 reviews
2 - Poor 4%
Rating 1 - Terrible. 82 out of 2112 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency is a bucket list hotel which I have loved since staying there when it first opened! There are two downsides to this otherwise unique iconic structure! No pools f the revolving restaurant is closed. A few years ago it was open as a concierge spot which you could pay to use….now, NOTHING..,,really a shame as I loved having breakfast and cocktails there. The rooms are nice but the views from the balcony clinch the deal! Valet, bell and check in are all superb. First class!
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
$80 a night to park my car made the trip not so good
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great staff and great views from balcony
Stayed 2 nights in Jul 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location but the hotel isn't able to fulfill any of the preference requests I put through Expedia.
Stayed 2 nights in Jul 2021

3/5 Okay

Travelled with family
Liked: Cleanliness
The property is located in a prime tourist area. That’s the good part. Fancy lobby adds to the look. But I didn’t not like their service. Staff was polite and cardial, but did not do what was requested. We were there 3 nights, 2nd day we didn’t ask for cleaning to avoid unnecessary (potential covid) exposure. On 3rd day when we asked for cleaning, they said OK, but never came to do it. Luckily, we had to leave the hotel before staying 3rd night due to our flight. Irrespective of the fact that we didnt stay 3rd. Night or called back to find out why room wasn’t cleaned, they should have done what was requested when charging $200 per night. Also, breakfast options are very limited.
Stayed 2 nights in Jul 2021