Comfort Inn by the Bay

Photo gallery for Comfort Inn by the Bay

Primary image
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Comfort Inn by the Bay

Comfort Inn by the Bay

2.5 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Business services
  • Parking available
  • 24/7 front desk
Map
2775 Van Ness Ave, San Francisco, CA, 94109

Explore the area

  • Popular LocationVan Ness Avenue1 min walk
  • Popular LocationLombard Street7 min walk
  • Popular LocationGhirardelli Square9 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)28 min drive

Choose dates to view prices

About this area

San Francisco

Comfort Inn by the Bay is located in Marina District, a neighbourhood in San Francisco, and is in the entertainment district and by the sea. Exploratorium and The Regency Ballroom are cultural highlights, and travellers looking to shop may want to visit Ghirardelli Square and Pier 39. Check out an event or a game at Oracle Park, and consider making time for San Francisco Zoo, a top attraction not to be missed. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.

What's nearby

  • Van Ness Avenue - 1 min walk
  • Lombard Street - 7 min walk
  • Ghirardelli Square - 9 min walk
  • SS Jeremiah O'Brien - 20 min walk
  • California Pacific Medical Center: Pacific Campus - 3 min drive

Getting around

  • Hyde St & Lombard St Stop - 6 min walk
  • Bayshore Station - 12 min drive
  • San Francisco International Airport (SFO) - 28 min drive

Restaurants

  • Black Horse London Pub - 4 min walk
  • Matterhorn - 6 min walk
  • Leopold's - 6 min walk
  • Tonic - 6 min walk
  • Saint Frank - 7 min walk

About this property

Comfort Inn by the Bay

San Francisco hotel in Marina District, walk to Lombard Street
This smoke-free hotel features self parking, coffee/tea in a common area and concierge services. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station and express check-in are on-site. Housekeeping is available on request.
Comfort Inn by the Bay offers 138 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30.00 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 30.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 30.00 per night
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; children may not be eligible for complimentary breakfast
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 351 out of 975 reviews
5 - Excellent 36%
Rating 4 - Good. 407 out of 975 reviews
4 - Good 42%
Rating 3 - Okay. 133 out of 975 reviews
3 - Okay 14%
Rating 2 - Poor. 51 out of 975 reviews
2 - Poor 5%
Rating 1 - Terrible. 33 out of 975 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were clean, comfortable bed, staff super nice, a few restaurants around, 12 minute walk to ocean, hotel more in the residential area but close enough to walk, $30 plus tax extra to self park at their hotel. Parking underground is very arrow, tight & difficult, more for TINY compact cars. Only stsyed one night as I didn't get any sleep. The ac in my room worked but it was making a clanking noise the whole night even if I turned it off ac was still doing the noise it was weird. I tried to shook, tighten grid but didn't work at the end I turned it back on so the ac noise would mask a little bit of the clanking noise. I didn't ask reception to change room cause it was late and my son was asleep so I would of have to wake him to move us. Clanking noise would stop and then start again. It was like having a loud water drip right next to your ear the whole time. It was CLINK..... CLINK...CLINK....CLINK.........CLANK CLANK quiet ........then CLINK all over again. I was so tired in the morning but glad it was morning so my son was up and we could leave.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Do not park in their underground parking garage unless you have a VERY small car. Got my vehicle stuck and ended up hitting a post trying to get out. They have vehicle parking outside, but it wasn’t obvious to me at the time. Hotel itself was great, room had an amazing view. Breakfast was great too. Just wish they would have cleaned my room once during my four night stay. I know there are COVID restrictions, but it got kind of ridiculous! Overall, I would stay at the hotel again, just for the great location, breakfast, and view. It is a mixed bag though.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They should have non dairy options for the breakfast. The fruit infused water in the lobby was extra special. Staff was very nice and helpful
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very tight and limited
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Ghirardelli’s was 10 minutes away- property parking is for compact cars -great location and chase bank across the street
Stayed 3 nights in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Front desk was friendly and open 24 hours a day. There were refreshments in the front area. I was unhappy that even though there was adequate communication with the hotel about late check-in, our king-sized bedroom was given away, and two queens were provided. We did pay in advance and it should have been provided.
Stayed 4 nights in May 2022

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
Place was expensive and crowded and extra charges for parking and too far from fun activities and city center
Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Staff & service
It was a very good location, for all the major sights we wanted to see. The continental breakfast was excellent, well maintained. The staff was very friendly, courteous, and helped us with whatever we needed.
Stayed 6 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, clean environment
Stayed 2 nights in May 2022