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"Everything was great"

"The place is flawlessly maintained… It’s been upgraded and it is absolutely clean and very lovely… The staff is wonderful and we on top of things… They *do* take a sizable security/potential damage deposit, and they no longer take American Express… So be prepared for that. But I highly recommend this lovely hotel."

"Check in efficient and easy. Exec lounge -service in there fantastic. Room lovely and clean and nice. "

"very nice at a very good price"

"We always have a great stay the team are so nice and you can tell they enjoy their jobs. Stayed here quite a few times and it’s good to see the same people on return visits."

"everything was so nice! i felt so safe and cozy as a solo traveler here. i wish there were fridges but did just fine without one! they had little snacks in a vending machine, tea/hot drinks 24/7, and a lovely staff. location was super convenient and i felt right at home! i will be staying here next time i’m in town. thank you all!"

"Good room, great service and great location. Chinese restaurant on top floor was also excellent with a nice view. "

"Clean and new rooms. The room had AC and heater, USB charger in the walls (in case your uk plug adapter fails like ours did, we came from the US). Stable free WiFi (worked perfectly fine with NordVPN). One detail is that at night you can hear the tube train passing every now and then but it wasn't too noticable. The breakfast was cheaper than any other options around (it was 10.99 per adult) and it tasted very good, we were pleasantly surprised, especially that kids eat breakfast for free (we had 4 kids so it definitely made it a great deal)."

"The hotel was nice. What made it memorable was the staff. Specifically, Tanvi, Janice, Lanita and Dhanvi. The entire front desk staff went out of their way to make sure we were cared for and welcomed- every day. We stayed in this hotel for a week, and everyone we encountered was helpful, kind, knowledgable and pleasant. 5 Star Staff!! Thank you for your gracious hospitality!! "