The Park City Grand Plaza Kensington

Photo gallery for The Park City Grand Plaza Kensington

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In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of The Park City Grand Plaza Kensington

The Park City Grand Plaza Kensington

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
18-30 Lexham Gardens, London, England, W8 5JE

Explore the area

  • Popular LocationNatural History Museum14 min walk
  • Popular LocationKensington Palace16 min walk
  • Popular LocationHyde Park20 min walk
  • AirportLondon (LHR-Heathrow)28 min drive

Choose dates to view prices

About this area

London

Located in London City Centre neighbourhood, The Park City Grand Plaza Kensington is connected to the convention centre. The area's natural beauty can be seen at Hyde Park and Regent's Park, while Natural History Museum and Science Museum are popular area attractions. Madame Tussauds Wax Museum and London Eye are not to be missed. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's convenience for public transportation: Earl's Court Station is 8 minutes on foot and Gloucester Road Underground Station is 9 minutes.

What's nearby

  • Kensington High Street - 10 min walk
  • Natural History Museum - 14 min walk
  • Kensington Palace - 16 min walk
  • Royal Albert Hall - 17 min walk
  • Hyde Park - 20 min walk

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Underground Station - 15 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • The Devonshire Arms - 4 min walk
  • Thai Taste - 4 min walk
  • San Pietro - 5 min walk
  • Siam Secret - 6 min walk
  • Orjowan - 6 min walk

About this property

The Park City Grand Plaza Kensington

4-star shopping hotel connected to the convention centre in London City Centre
This hotel features a restaurant, a 24-hour fitness centre and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages spoken

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Breakfast available for a fee: GBP 12 per person
  • 1 restaurant

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 52-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Policies

Check-in

Check-in from 2:30 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 12 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 478 out of 983 reviews
5 - Excellent 49%
Rating 4 - Good. 355 out of 983 reviews
4 - Good 36%
Rating 3 - Okay. 92 out of 983 reviews
3 - Okay 9%
Rating 2 - Poor. 35 out of 983 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 983 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful for value in great location. Clean and friendly.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very helpful front desk staff
Stayed 7 nights in Jun 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property was absolutely not what was advertised with Expedia. Upon check in, they informed us that their air conditioning was not working but would be repaired the very next morning. It wasn’t until after our third night after a blistering hot day did they offer to switch us to another room that had been repaired. Also, their in house bar was not open even tho that too was advertised. When I inquired about a refund or discount for our stay, they informed me I had to contact Expedia since I booked it through them. Since, I could not find anywhere on the app to do that, I am leaving this extremely poor review.
Stayed 5 nights in Jun 2022

3/5 Okay

Liked: Cleanliness, staff & service, amenities
Nice hotel in great location. Air conditioning was out and room was very hot.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value hotel.
Stayed 5 nights in Jun 2022

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Bath rub didn’t drain properly after showering. Air flow was terrible. Room was very hot with poor ventilation; a fan was provided was made a horrible noise if it wasn’t positioned right. With such horrible air flow you think the fan would be better quality.
Stayed 5 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No curtains No bar No breakfast No parking Won’t be back
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit of a walk from the subway. The cafe had been booked for a private event so we could not get anything to eat on arrival. The rooms were nice. Room service was excellent. The staff were nice.
Stayed 5 nights in May 2022

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
Beds were extremely uncomfortable and the showers never fully ran warm. The original room we got was extremely hot even though it was mid 60s outside. The hotel is in dire need of TLC and upgrades for the cost that is being charged. Location was convenient.
Stayed 2 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. We would have liked to enjoy the outdoor area in the back but it was closed
Stayed 3 nights in May 2022