Villas Tulum Hotels, Tulum

"Overall good stay. Staff was very attentive, our concierge Cielo was awesome and constantly checked on us. Carlos was great at casino night and had a very good vibe. Luis at the TRS pool was top notch. Overall bartenders and restaurant staff were friendly and efficient. Thanks to Expedia (not sure if Expedia in general or due to our Platinum status) we received an upgrade to “vip” which gave us access to TRS facilies and restaurants. The food (especially breakfast and buffets) were night and day between TRS and the other “lower-end” parts of the resort, which made our experience much more enjoyable. Unfortunately the buffet at the non-TRS properties was below par for a 5 star restaurant. Romance bungalow was very unique and neat, nice to not have neighbors above or below you. Ovearll this is a good property, and would come bacl but probably book TRS next time."

"Thank you Hannibal. Perfect communication and quality service."

"New and great service "

"The staff, the amenities, the activities, just everything. We had an amazing stay, we had a great time, everything we experienced was just special. The variety of restaurants and selections. I do recommend this resort for anyone considering. We really felt well taken care of, it was a much needed and unforgettable experience. Thank you Secrets Tulum!"

"They resolve the air conditioning problem by giving us a larger beautiful suite "

"Everything was grate"

"This is a beautiful place to stay!! The staff went above and beyond to make our stay perfect."

"This resort was beyond my expectations with its staff, accommodations and location. Pictures don’t do justice to this jewel in Tulum. The peaceful atmosphere and the closeness to the beach and amenities at the same time made my family’s experience in Tulum unforgettable. I highly recommend this place if you want peace and quiet. Just beyond happy to have found this place and I’ll definitely go back any given time. "

"Great rooms and staff was wonderful to deal with."