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Naala Tulum
3.5 star property

Comfortable hotel, walk to Tulum National Park
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Naala Tulum

Photo gallery for Naala Tulum

Exterior
Front of property
Down duvets, minibar, in-room safe, desk
Bicycling
Shower, free toiletries, hair dryer, dressing gowns

Overview of Naala Tulum

VIP Access
Reviews
9.0

Wonderful

Popular amenities

  • Restaurant
  • Bar
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760
  • Popular LocationTulum National Park1 min walk
  • Popular LocationCarl's Jr.2 min walk
  • Popular LocationDos Aguas Park3 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)90 min drive
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Room options

Family Apartment, 2 Bedrooms

cleanliness

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 100 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Deluxe Room

cleanliness

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room (Smart)

cleanliness

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room (Smart)

cleanliness

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

cleanliness

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room

cleanliness

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Down duvet
Private bathroom
Bathrobes
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Tulum

Naala Tulum is located in Zama, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting.

What's nearby

  • Tulum National Park - 1 min walk
  • Las Palmas Public Beach - 5 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Playa Paraiso - 10 min drive
  • Playa Ruinas - 10 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 91 min drive

Restaurants

  • El Capitán - 9 min walk
  • Rossina Cafe - 15 min walk
  • Carl's Jr. - 2 min walk
  • Coati Café Tulum - 16 min walk
  • Boston’s - 11 min walk

About this property

Naala Tulum

Hotel near Tulum Beach
Take advantage of a terrace, a garden and a bar at Naala Tulum. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Tour/ticket information, luggage storage and concierge services
  • A 24-hour front desk and a lift
  • Guest reviews say good things about the pool, helpful staff and location
Room features
All 95 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Parking on site (USD 10 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 1.55 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

Does Naala Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Naala Tulum?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Naala Tulum on 8 Apr 2024 start from AU$187.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naala Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naala Tulum?

Self-parking is available for USD 10 per day.

What time is check-in at Naala Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Naala Tulum?

Checkout is at noon.

Does Naala Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM-6:00 PM on request. A fee of USD 120 per vehicle applies.

Where is Naala Tulum located?

Located in Zama, this hotel is 0.1 mi (0.1 km) from Tulum National Park and within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Playa Paraiso is 2.6 mi (4.1 km) away.

Naala Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 246 out of 370 reviews" "
Rating 8 - Good. 75 out of 370 reviews" "
Rating 6 - Okay. 29 out of 370 reviews" "
Rating 4 - Poor. 9 out of 370 reviews" "
Rating 2 - Terrible. 11 out of 370 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Noelannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible stay and was about to give 5 stars until the checkout process. Was accused for taking toiletries and items from the room when all of them were in order. Hotel restaurant was expensive for coffee and breakfast. One day was charged for unlimited coffee so assumed the same on our last day there, to find out we were charged over 300 pesos for 4 coffees. Make sure you check with staff on a daily basis what the price is for the food and drink before you order to avoid this as no menu was provided.
Stayed 4 nights in Mar 2024

10/10 Excellent

Belinda

Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Liked: Staff & service, amenities, property conditions & facilities
Love the staff and great breakfast!
Stayed 8 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just outside of the main busy areas of the rest of Tulum but close enough to either walk or better yet bike around. Clean, modern and basic room, the sheets and bed were a dream to sleep in. Roof top pool was a beautiful place to take in the sunrise and sunset, or take a refreshing dip after being in the warmth of the sun. Lots of great restaurants around and access to the rest of the town. Loved being able to rent a bike just from the lobby. Tulum is an excellent place to visit, this hotel was a great base to explore the area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always friendly, courteous and ready to assist. It smells great, the entire facility, from the parking garage, to the roof garden...it's just unlike anything I have ever sensed before. Great work!
Stayed 1 night in Feb 2024

10/10 Excellent

Andres

Stayed 1 night in Mar 2024

6/10 Okay

Furqan, Dallas

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Everything was just okay other than the massage they offered people were kinda rude in that area that’s all
Stayed 3 nights in Feb 2024

8/10 Good

DC Construction

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a few days. Basic, but clean hotel. Roof top was small but nice. Enjoyed walking to dinner in the evenings and renting bikes for the beach. Was suppose to get $18 credit through Expedia for VIP, but was not given despite asking at checkout and showing proof. Ate at restaurant and was told it would come off our bill at the end.
Stayed 4 nights in Jan 2024

10/10 Excellent

ILYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good property and very good value of the money. Safe area. Restaurants within walking distance. Distance to the beach is 40-45 minutes walk/15 min by bicycle/10 min cab. Property has very nice rooftop pool.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

General hotel information

Reasons to Book
Outdoor Pool & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5