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Biwa Tulum

Property class: 4

Choose dates to view prices

Located close to Temple of Doom and Tulum Mayan Ruins, Biwa Tulum provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$102
includes taxes & fees
20 Sept - 21 Sept

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 1 King Bed, City View

A hotel room with a bed, a desk, a TV, a balcony with a view, and a ceiling fan.

Standard Double Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed, City View

A hotel room with a bed, a desk, a TV, a kitchenette, and a ceiling fan.

Standard Double Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Multiple Beds, Accessible, City View

A hotel room with two beds, a kitchenette, a TV, and a desk.

Deluxe Twin Room, Multiple Beds, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms, City View

A modern living room with a sofa and ottoman, a kitchen with a refrigerator and bar stools, and a blue accent wall.

Junior Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Minibar, in-room safe, desk, iron/ironing board (on request)

Room

  • 60 sq m
  • Sleeps 4
  • Free Wi-Fi

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About the area

Located in Tulum City Center, a neighbourhood in Tulum, Biwa Tulum is near a metro station and near theme parks. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Temple of Doom and Gran Cenote. Don't miss out on a visit to Xel-Há Park. Visit our Tulum travel guide
Map
Calle Bubulek Entre Av, Satelite y Geminis, Tulum, QROO, 77780

What's nearby

  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    4 min drive - 2.1 km
  • Dos Aguas Park
    8 min walk - 0.7 km
  • Hospital de Tulum
    14 min walk - 1.2 km
  • Cenote Calavera
    3 min drive - 1.8 km
  • Hunab Lifestyle Center
    3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    91 min drive

Restaurants

  • Taqueria Honorio
    5 min walk
  • La Chiapaneca
    5 min walk
  • La Guarida
    8 min walk
  • Mestixa
    3 min walk
  • Negro Huitlacoxe
    6 min walk

About this property

Biwa Tulum

  • Upscale hotel near Tulum Mayan Ruins
  • Located close to Temple of Doom and Playa Paraiso, Biwa Tulum provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Local cuisine breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Coworking spaces, a banquet hall and a lift
  • Room features
  • All guest rooms at Biwa Tulum include comforts, such as air conditioning and separate dining areas, in addition to amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 49-inch Smart TVs with cable channels
    • Separate dining areas, microwaves and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday local cuisine breakfast available 7:00 AM to 1:00 PM for a fee: USD 8 to 15 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (44 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 to 15 per person
  • Airport shuttle fee: USD 240 per vehicle (return, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 011-025-001889/2026

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Biwa Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Biwa Tulum?

As of 23 Aug 2026, prices found for a 1-night stay for 2 adults at Biwa Tulum on 20 Sept 2026 start from AU$102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Biwa Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Biwa Tulum?

Self-parking is free at this property.

What time is check-in at Biwa Tulum?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Biwa Tulum?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Biwa Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Biwa Tulum located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Temple of Doom, Tulum Mayan Ruins and Gran Cenote. Playa Paraiso and Cenote Manatí are also within 9 mi (15 km).

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