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Aluna Resort Tulum

4.5 star property
Lush garden tranquility meets poolside relaxation at this Tulum retreat where travelers can enjoy spa treatments after exploring nearby Mayan ruins

Choose dates to view prices

Kimpton Aluna Tulum, an IHG Hotel, sits right by Tulum National Park. Travelers can unwind at either of the two outdoor pools complete with cabanas and sun loungers, or book rejuvenating body treatments, scrubs, and massages at the on-site Qi Ja'Spa.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$246
includes taxes & fees
24 May - 25 May

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About this property

Aluna Resort Tulum

  • Luxury hotel near Tulum National Park
  • Located close to Playa Paraiso and Tulum Mayan Ruins, Aluna Resort Tulum provides a poolside bar, a terrace and a garden. Treat yourself to a massage, a body treatment or a body scrub at Ikal Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour gym.
  • You'll also enjoy perks such as:
    • 2 outdoor pools along with free cabanas, sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), free bike hire and babysitting (surcharge)
    • 1 meeting room, ATM/banking services and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 78 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and down duvets
    • Blackout curtains and slippers
    • 40-inch Smart TVs with Netflix and streaming services
    • Wardrobes/cupboards, childcare services and ceiling fans

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 360 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room safe
  • Partner property beach club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 390 for adults and from MXN 195 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Aluna Resort Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Aluna Resort Tulum?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Aluna Resort Tulum on 24 May 2026 start from AU$246, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aluna Resort Tulum pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Aluna Resort Tulum?

Self-parking and valet parking are free at this property.

What time is check-in at Aluna Resort Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aluna Resort Tulum?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Aluna Resort Tulum located?

Located in Zama, this luxury hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins and Playa Paraiso. Gran Cenote and Xel-Há Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 234 out of 339 reviews
Rating 8 - Good. 66 out of 339 reviews
Rating 6 - Okay. 22 out of 339 reviews
Rating 4 - Poor. 7 out of 339 reviews
Rating 2 - Terrible. 10 out of 339 reviews

Reviews

Verified

10/10 Excellent

Kia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with beautiful ambience, no too far from beach hotels and restaurants.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Damesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions.
Bike rentals and close to Mayan Ruins
Shower not repaired
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Randy

Everything about this hotel was great!! Quick check in. The rooms were lovely and clean. The property and grounds were beautiful. Staff was excellent. The breakfast was excellent along with the dining staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities. Two fantastic pools, onsite restaurant with great staff and food. Delicious breakfast with lots of options in the morning. Kid friendly, our son made some friends and had a nice time. Free bike rentals offered by the hotel, yoga classes etc. Staff is super friendly and helpful. We’d highly recommend this hotel to anyone! Thank you!
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fresh and tasty. Orders made from scratch. The fruit was freshly cut and not from frozen or refrigerated. Pool areas a cabanas were also clean.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Perfect location - not far by bike or cab to the beaches. Lots of sargassum on the beach when we went so we’re happy not to be staying by it. Close to town. Very safe area. Staff are friendly, rooms are clean and big. Pool is great fun. Breakfast each day (included for us) was excellent. Would stay here again for sure. Cabs cost about $20/$25USD to beach or town but you ride a bike (free) or walk.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place! Super clean and well located
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, nice relaxing vibe, wonderful staff and food.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Staff were great! The hotel was beautiful and worth the price.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Poornima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a little away from the main beach area, but it’s a quick cab ride. The staff were great…very friendly and helpful.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Carlos

Liked: Amenities, property conditions & facilities
Breakfast was very good and service was great!! Bed were very comfortable firm as well as the pillows were food quality.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Ground floor room was spacious and had its own patio with sun loungers and direct access to pool. Rooftop pool was quiet and comfortable. Staff were friendly, helpful and impecably polite. Hotel has a jungly vibe with palm trees everywhere and thatched roffs which make ut very attractive
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, bike availabilty and super nice place!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

DR JESUS A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, super friendly staff

Great location, super friendly staff
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Sharmaine

Liked: Cleanliness, amenities, property conditions & facilities
The staff were phenomenal and super attentive. The bikes were great to get around with. Will be back!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was terrific. Clean and tranquil. Very friendly staff. Great walkable / bikable location to food, shopping, beach. Quick car rides to adventure. Perfect for our small family (kids 8 and 11). Only complaint is that the bar upstairs had amazing food, but wasn't open every night.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
great people. Great maid service. Nice rooms.
Stayed 24 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all amazing, especially Luis. Very helpful and kind. Fish tacos at the restaurant are great! Buffet breakfast was good. Beds are very comfortable, room came with balcony which was nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sheila

Liked: Amenities
Excellent location and staff is very friendly.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities
great service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yakini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! I will highly recommend to anyone who wants peace & relaxation.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I loved that the staff was super friendly and helpful on everything you can possibly needed during my stay. The Place was clean and it was just a wonderful place to stay in Tulum.
Stayed 5 nights in May 2025
Verified

8/10 Good

Serenity

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing! They were so polite, friendly and delightful to have on the vacation property.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and close to many dining options
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great breakfast and wonderful staff.
Stayed 1 night in Mar 2024