The staff was welcoming and capable. I needed my boarding pass printed out but the business office printer was out of order they did it right there at the desk. Got a car to the airport and it was there 30 minutes early. I rented a bike and was able to keep it in my room. The room was comfortable and had great views. It was only a two block walk to the subway and a close bike to central park. Would highly recommend and will be back the next time I am in town.
I travel Manhattan quite often and love this hotel. It is in a perfect location, easy access to subway, markets, entertainment, shopping.... The staff is amazing. David was able to get me into my room on an early arrival and even upgraded me. I highly recommend Hotel Beacon.
The hotel is conveniently across the street from the subway system making commuting the City easy including training it from JFK. location location location! It is clean and comfortable. I will stay here again.
Staff is exceptional but be aware that this is an old hotel with very limited services. No coffee, microwave or fridge in the room, however, staff will store your small items in a staff fridge, and there is a Starbucks next door. Expect a lot of noise (doors opening and closing, creaking floorboards overhead, little soundproofing between rooms). No elevators but plenty of staff to help with luggage due to this. Bed linens are updated but pillows can be thin and uncomfortable. My room was cold but staff provided a space heater since hotel heating is centralized. Fixtures old and worn. Carpet is suspect. My first room overlooked a brick wall. Lighting in the rooms is poor. Bring your own washcloth. However, I felt very safe in this hotel as a single woman traveling in NYC alone. It is situated in the Upper West Side near subway stations and great restaurants and grocery stores including health food stores. Other hotel stayers were happy, friendly. When I complained about noise I was moved to a larger, quieter room without hesitation. This is a traveler friendly place and exceptional staff. They make the stay worth it.
Some bemoan that the Upper West Side has become a version of the Upper East Side. Case in point: Columbus Circle’s Time Warner Center, one of New York’s priciest real estate. The Upper West Side includes the Lincoln Center for the Performing Arts, the American Museum of Natural History, and Columbia University. Harlem, the legendary African American neighborhood, lies north and caps Manhattan.