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Overview of Grand Hyatt New York

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Guest reviews

4.1/5 Very Good
12,488 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationGrand Central Terminal2 min walk
Popular LocationBryant Park10 min walk
RestaurantShake Shack2 min walk
RestaurantNirvana Indian Cuisine3 min walk
AirportNew York, NY (LGA-LaGuardia)21 min drive

Choose dates to view prices

  • Room, 2 Double Beds

    4.1/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
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  • Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
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  • Deluxe Room, 1 King Bed

    3.9/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
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  • Room, 1 Queen Bed

    3.9/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
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  • Suite, 1 Bedroom, View

    Room amenities

    • 56 sq m
    • City view
    • Sleeps 4
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  • Deluxe Room, 2 Double Beds

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
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  • Room, 2 Double Beds, City View

    3.9/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
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  • Room, 1 King Bed, City View

    3.7/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
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  • Room, 1 King Bed, Accessible (Shower)

    4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
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  • Room, 1 King Bed, Accessible, Bathtub

    4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
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  • Room, 1 Queen Bed, Accessible, Bathtub

    4.2/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
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  • Standard Room, Allergy Friendly

    Room amenities

    • 28 sq m
    • Sleeps 4
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  • Standard Room, Allergy Friendly

    Room amenities

    • 28 sq m
    • Sleeps 3
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  • Suite, Corner

    Room amenities

    • 39 sq m
    • Sleeps 3
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  • Junior Suite

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 3
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  • Premium Suite, 1 Bedroom, View

    Room amenities

    • 93 sq m
    • Sleeps 3
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  • Guest Room, Room, 1 King Bed

    Room amenities

    • 28 sq m
    • Sleeps 3
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  • Deluxe Room, 1 King Bed

    Room amenities

    • 30 sq m
    • Sleeps 3
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  • Guest Room, Room, 2 Double Beds

    Room amenities

    • 28 sq m
    • Sleeps 4
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  • Premier Suite, 1 Bedroom

    Room amenities

    • 46 sq m
    • Sleeps 6
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  • Presidential Suite

    Room amenities

    • 130 sq m
    • Sleeps 4
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  • Premium Suite, 2 Bedrooms

    Room amenities

    • 84 sq m
    • City view
    • Sleeps 6
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About this area

New York

Located in Midtown neighbourhood, Grand Hyatt New York is connected to a shopping centre. Grand Central Terminal and Times Square are notable landmarks, and some of the area's popular attractions include Central Park Zoo and Chelsea Piers. American Dream Meadowlands and Bronx Zoo are not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Grand Central Terminal - 2 min walk
  • 5th Avenue - 4 min walk
  • Bryant Park - 10 min walk
  • Empire State Building - 14 min walk
  • Rockefeller Center - 14 min walk

Getting around

  • Grand Central - 42 St. Station - 6 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • New York, NY (LGA-LaGuardia) - 21 min drive

Restaurants

  • New York Central — 1 min walk
  • Shake Shack - 2 min walk
  • Nirvana Indian Cuisine - 3 min walk
  • Momosan Ramen & Sake - 3 min walk
  • Osteria Laguna - 3 min walk

About this property

Grand Hyatt New York

Romantic hotel connected to a shopping centre in New York with restaurant
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a 24-hour business centre are on-site. All 1298 rooms offer comforts such as pillowtop beds and premium bedding, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include iPod docking stations, fridges and room service (during limited hours).
Grand Hyatt New York offers 1298 forms of accommodation with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: USD 80 per night

Food and drink

Full breakfast available for a fee daily 6:30 AM–11 AM: USD 14.00-50.00 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
Shopping
Spa services

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Spanish

Business services

24-hour business centre
26 meeting rooms
Computer station
Conference centre (18370 square feet of space)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Shower
Towels

Entertainment

42-inch flat-screen TV
TV channels
iPod dock
Films for purchase
Premium channels

Food and drink

Fridge

More

Connecting rooms available
Desk
Free newspapers (weekdays)
In-room massage
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Recycling

Policies

Check-in

Check-in between 4 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per night.
Free cots (infant beds)

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee (October-June): USD 34.43 per accommodation, per night
The resort fee includes:
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 14.00 and USD 50.00 per person (approximately)
  • Valet parking fee: USD 80 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt New York Hotel
Grand Hyatt New York
Grand Hyatt New York City
Grand Hyatt Hotel New York
New York Hyatt
New York City Grand Hyatt Hotel
Hotel Hyatt New York
New York City Hyatt
Hyatt Hotel New York City
Grand Hotel Hyatt New York
Hyatt New York City

Guest reviews

4.1
5 - Excellent
5,165
4 - Good
4,592
3 - Okay
1,635
2 - Mediocre
740
1 - Poor
356
4.2
Cleanliness
4.1
Service and Staff
3.7
Amenities
4.1
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Room was ok, it’s getting tired and needs an overhaul

    Stayed 5 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very modern and clean. Water did not drain during shower.’

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very friendly staff...quick, easy check in/check out. Unbeatable location. No reason to stay elsewhere.

    Stayed 1 night in Mar 2020

    2/5

    • Disliked: Cleanliness, property conditions & facilities

    Only positive things are great location and nice employees at front desk & throughout hotel. Main problem is that rooms are poorly maintained and POORLY cleaned. Our room’s bathroom had visibly dirty floor on arrival, the carpet was never vacuumed before nor during our stay, the surfaces were not completely wiped/cleaned during stay, despite current spread of coronavirus. Very disappointing and will not return tho have stayed here several times over past decade because of its excellent location.

    Stayed 2 nights in Mar 2020