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Overview of The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Photo gallery

Featured image
Balcony
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

4 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationEmpire State Building7 min walk
    Popular LocationTimes Square14 min walk
    Popular LocationBroadway18 min walk
    AirportNew York, NY (JFK-John F. Kennedy Intl.)35 min drive

Choose dates to view prices

Queen Mod Empire Queen

4.2/5 guest room rating
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Manhattan King Empire King

4.1/5 guest room rating
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Twin Room Bunk Bed

No guest room rating
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Single Bunk Bed

Water Tower Double Empire Double

3.9/5 guest room rating
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About this area

New York

Located in New York's Midtown neighbourhood, The Paul Hotel NYC-Chelsea, Ascend Hotel Collection is in the city centre and near a metro station. Empire State Building and Times Square are notable landmarks, and the area's natural beauty can be seen at Union Square Park. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests appreciate the hotel's convenience for public transportation: 28 St. Station (Broadway) is just steps away and 28 St. Station (7th Av.) is 5 minutes on foot.
Popular Location

What's nearby

  • 5th Avenue - 1 min walk
  • Empire State Building - 7 min walk
  • Macy's - 7 min walk
  • Times Square - 14 min walk
  • Broadway - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 35 min drive

Restaurants

  • O'Reilly's Pub - 3 min walk
  • Pondicheri - 3 min walk
  • Vin Sur Vingt - 3 min walk
  • Cafe 28 - 4 min walk
  • The Harold - 4 min walk

About this property

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Art Deco New York hotel in Midtown, walk to Empire State Building
A restaurant, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and self parking. All 122 rooms feature modern comforts such as free WiFi and free wired Internet, LCD TVs with cable channels and iPod docking stations. Guests will also find room service, premium bedding and rainfall showerheads.
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection offers 122 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 45.00 per day)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • To-go breakfast available for a fee daily 7:30 AM–10:00 AM: USD 7.95 for adults and USD 795 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Hindi
  • Italian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 11 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 13.61 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Business centre/computer access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: USD 7.95 for adults and USD 795 for children (approximately)
  • Airport shuttle fee: USD 22.00 per person (one way)
  • Self-parking fee: USD 45.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 150.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Paul Hotel New York
Paul Hotel
Paul Hotel NYC-Chelsea
Paul NYC-Chelsea
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection Hotel
The Paul Hotel NYC-Chelsea, Ascend Hotel Collection New York
The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member
The Paul an Ascend Hotel Collection Member
Paul Hotel NYC-Chelsea New York
Paul NYC-Chelsea New York

Frequently asked questions

Can I cancel my reservation for free at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection and receive a full refund?
Yes, The Paul Hotel NYC-Chelsea, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to The Paul Hotel NYC-Chelsea, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
As of 10 Apr. 2021, prices found for a 1-night stay for 2 adults at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection on 14 Apr. 2021 start from AU$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Paul Hotel NYC-Chelsea, Ascend Hotel Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
Self-parking is available for USD 45.00 per day.
What time is check-in at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
Check-in is from 3:00 PM - 11 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
Checkout is at 11 AM. Late checkout is available for USD 150.00 (subject to availability).
Does The Paul Hotel NYC-Chelsea, Ascend Hotel Collection provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of USD 22.00 per person applies.
Where is The Paul Hotel NYC-Chelsea, Ascend Hotel Collection located?
Located in Midtown, this hotel is within a 15-minute walk of Empire State Building and Times Square. Union Square Park and New York University are also within 2 mi (3 km). 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 311 out of 986 reviews
5 - Excellent 32%
Rating 4 - Good. 383 out of 986 reviews
4 - Good 39%
Rating 3 - Okay. 164 out of 986 reviews
3 - Okay 17%
Rating 2 - Poor. 71 out of 986 reviews
2 - Poor 7%
Rating 1 - Terrible. 57 out of 986 reviews
1 - Terrible 6%

4.1/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is dirty. The bathroom and towels are gross.
Stayed 5 nights in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has a GREAT location and the staff was really nice.
Stayed 5 nights in Mar 2021

1/5 Terrible

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
When I book the room they said microwave and coffee maker would be in the room that’s was not there and the room is very small
Stayed 7 nights in Mar 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Great location to everywhere. Thank you for have me
Stayed 5 nights in Mar 2021

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