Southwood Riviera Hotels, Los Angeles

"Stayed here a night as we had tickets for a concert at the Orpheum theatre. I was most impressed by the staff and found the hotel to be a very good value."

"Great hotel with a great view and very attentive staff"

"Love this property. Very nostalgic with an old-school LA vibe! The staff is always very helpful and kind. Comfy beds, too! Highly recommend."

"7/10. Stayed at Hyatt Place on Century BLVD in LA. Checked in and we were upgraded immediately. Woman at the front said the room I booked was too small for how long we were staying so they upgraded us and gave us free breakfast. That was great. Wasn’t expecting that and was very nice of them. The hotel is what you would expect of a common airport hotel. Arrived in the room and check for any issues. Noticed stains on the blankets and sheets. I’m not a hotel manager but common things like that should be thrown out if noticed. Staff was quickly responsive. They had a phone number you can text if you need anything. 10 minutes later, got new sheets and blankets. Customer Service was great. No complaints there. The next day we still had the old sheets and blankets on the floor so I figured I would return them. Saw a linen closet so I went to drop it off there. Open the door and there was a guy sleeping on the floor. Not sure if he was a worker or homeless guy. Honestly creeped us out. Never seen that before. LA is FULL of homeless people. It’s insane. So that’s why I figured he was a homeless guy. Notified the staff and they went to check on it. Not sure if the guy was ever there again. Never checked. Breakfast was good. They change it up every other day. The Beacon Bar is WILDLY expensive. Burger and fries is $26! 6 chicken wings are $22! Nearly $4 a wing is crazy. Overall. I would stay here again. Staff/CS 10/10 Clean 7/10 Amenities 7/10 Value 7.5/10 Shuttle took way too long"

"Overall, the room itself was decently clean, which I appreciated, but the extra costs and lack of basic amenities were really disappointing. Having to pay an additional $25 for parking on top of already booking the room felt excessive. On top of that, there were no basic utensils provided like many other motels usually offer, which was inconvenient. The vending machine prices were also outrageous — nearly $8 for a bottle of water is completely unreasonable. While the cleanliness was acceptable, the hidden costs and overpriced necessities made the stay feel far less worth it."

"Close to airport, quiet room and clean room"

"If you have the chance take it"

" I recently stayed at The LINE Hotel Los Angeles in Room 532 on Friday May 1st, 2026 and wanted to formally express my severe disappointment with the condition of the room and the overall experience during my stay. The decor of the room was unacceptable for a hotel of this rating and the walls appeared unfinished with the lamp(s) tilted over. Given the hotel’s reputation and 4-star rating, the experience unfortunately fell far below expectations. The bed and sheets felt noticeably cheap and uncomfortable, which significantly impacted the quality of the stay. In addition, the blinds control in the room was not functioning properly, and the bathroom lights were fluctuating/flickering continuously to the point that it became genuinely uncomfortable and concerning from a health and safety standpoint. The room was also dirty as there were uncleaned cob webs/spider webs in the room (Please see the video links enclosed). What was most frustrating, however, was the complete lack of responsiveness from the front desk. I attempted to call multiple times throughout the stay — approximately five separate calls — and no one answered. This made it impossible to have the issues addressed in real time and left me feeling unsupported as a guest. The overall experience became so unacceptable that we ultimately decided to check out early at approximately 8:20 PM rather than continue the stay. Overall, this experience was not befitting of what is advertised as a 4-star hotel"

"The pool wasn't available at my check in time and there's no notifications that the pools under construction"