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"Room could have been cleaner dust/dirt/cobwebs spotted in corners. Check in could be improved... A sign or signs would help, I was left hanging around the bar to ask about c/in the bar staff then pointed me to someone who was busy taking a long food order, they then eventually directed me to someone else who then said they were busy and I would need to wait for them... I found this irritating and poor customer service... I understand that they were busy but so was I... On leaving I had to...

"Super friendly staff, lovely room, superb location and best breakfast ever! "

"Great staff fantastic room lovely view great breakfast "

"Lovely pub with great food"

"Lovely hotel. Lovely stay."

"Absolutely amazing stay "

"Staff were very good over the Christmas holidays. The rooms were clean, the food very good, and the spa was excellent."

"Great location & really friendly staff "

"Wonderful hotel close to the beach and the promenade "

"Great hotel and good views"

"Enjoyed our stay"

"Staying here felt like you walked into a story book; beautiful gardens, bridge over the creek with swans swimming up and down, sheep in the fields, views of Salisbury Cathedral, stylish decorated rooms. We greatly enjoyed our stay. "

"Another great stay here, main thing I like about this hotel is the staff who are always friendly and welcoming. The breakfast is also pretty decent and rooms are a fair size."

"It's a lovely hotel in great location. Clean spacious room, comfortable bed and amazingly quiet! "

"The hotel and stay was exactly what it said very happy will defo go back again staff really friendly and couldn’t do enough for you"

"Lovely helpful staff , cosy room with all the facilities you require for a comfortable stay will be visiting again "

"Great hotel and very convenient. "

"Clean, comfortable, great location "

"Have stayed here many times. Always clean, quiet, and friendly staff."

"Lovely hotel "