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"Kitchen had just closed when I arrived in the evening (midweek) but remaining catering staff offered me soup and sandwiches. Always a most enjoyable stay."

"We stayed for 1 night in a premium room. First the best point, the bed was just perfect for us, 6ft wide and super comfy. However, overall the room had a number of annoying niggles: regarding safety and security, the room door wouldn’t close properly without significant effort and noise - not good at any time but particularly inconvenient late at night, the bath had no grab handles to make it safe to enter and exit the bath and using the bath was made more risky by the bath mat being too small - if you had it at the back of the bath to aid entry and exit it was not close enough to the shower head when you were showering and vice-versa. Additionally, the bath surround was particularly worn, the sofa was too grubby to use and there was a broken towel hook on the back of the bathroom door. I can’t help feeling that some of these things could be easily fixed and at moderate cost and that if addressed the overall offering would be significantly enhanced. A shame really as it’s a lovely place and well located for numerous local visits and trips. Maybe we were just unlucky on the room."

"Food was great, dinner was fantastic. Bed very comfortable. Service was patchy at best. I couldn't order a flat white with breakfast because they were 'too busy'. There were 3 tables occupied in breakfast room! There are much better hotels for £300+ per night"

"We booked a twin room as it was myself and my father and expected twin beds. Twin beds were not available, but the staff upgraded to a small apartment with a convertible sofa which was located in an annexe. Great thst they could do this, but it did cost an extra £120 on top of the £170 already paid. Expedia shoul have been explicit about what a twin room is. Because what they probided was a double room."

"3rd time we stayed here, Still good but had booked executive room and expected to be in the main building. Room we had was in The Coach House and smelt strongly of fresh paint, had to leave the window open for duration of our stay. "

"Perfect location within walking distance of everything. Parking was a real pluss! "

"The hotel was ok. The room was very small and stuffy. Shower not warm in the morning. Location is good for Bath"

"Breakfast menu was fresh and offered good options. Staff was very nice and attentive. "

"Great place to stay see the river and beautiful views "