South East Queensland Apart Hotels

"Beautiful hotel and location. Just not enough staff to clean tables and service was lacking from check in to bar staff to valet. Staff completely ignored us as they watched me load my bags into an uber. Hospitality is lacking.. "

"Unfortunately, our stay did not meet our expectations. The room was not very clean and there was a lot of noise, which made it difficult to relax. The breakfast was quite limited and lacked variety. However, the location of the hotel was good and convenient. Overall, it was not the experience we were hoping for."

"Great staff"

"Stayed here for 7 nights. Unfortunately, the system didn’t recognise that I was Platinum status with Expedia. The front desk did provide 2 drink coupons upon asking but a bit disappointed there wasn’t more on offer. Overall stay was good. Positives: short wait for lifts, pool and spa with quick food/drink service, helpful and friendly staff. Improvements: bathroom setup wasn’t the best. The vanity/sink was difficult to navigate as there was a shelf right above the sink and the shower tended to make the entire bathroom floor wet and slippery. "

"Very unpleasant experience with the staff. My flight got canceled late at night and so I called the front desk to see if could extend my stay for the next night. They said no worries that would be fine and even offered a late check out - all while charging my card mind you. In the morning I go to the front desk and they feign ignornace completely, saying no we are fully booked out. Essentially "um oops" - remember my card has still been charged for this. And so now I have to check out immediately and find new accommodations within the next hour. The front desk staff were mildy apologetic but entirely unhelpful and the manager was cold, had an attitude, and was very unpleasent to deal with. Mind you, this is their mistake - one that I am paying for. They should have at least offered to help me find accommodations as it was so last minute and - once again - their fault. Sidenote the room also had the worst view I have ever ever had. It was facing a huge block of office buildings close enough to touch, absolutely zero natural light 9 am in the room was akin to a prison cell, it was legitimately depressing me. So I would just go somewhere else, there are many cheaper hotels around that are much more pleasant and this one provided nothing to even be considered worthwhile. "

"overall all fine "

"Staff very helpful. Room clean but probably a bit tired."

"Amazing view! Clean room. Nice staff. Parking is in a nearby parking garage. No hand towel, no lotion, and only a combined shampoo/conditioner included in the room’s amenities. "

"Voco has a little "ace" up its sleeve. The Waves buffet breakfast is brilliant. The fact that it is reasonably priced AND it's just a step off from"