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"Very friendly staff and always ready to help."

"The resort was amazing and I love the location. The staff were really good and respectful. The facilities are very expensive to use “5 star prices” even the spa is 10 times expensive than the all spa’s around the hotel even it is more expensive than spa prices in Australia. I was using laundry and spa around the hotel which was very affordable"

"Fabulous staff, so friendly & welcoming. Rooms were great with everything you need. Pool area was awesome."

"Staff was very friendly and helpful"

"Amazing hotel for the kids and adults. Loved everything about it. Kids had a ball. Also very relaxing for the adults too!"

"Quite and trenquile spot. Absolutely stunning resort with lush forest surroundings. People and staff are all first class. Always with a smile and willing to help under all circumstamce."

"Amazing experience. We were upgraded and showered with complimentary add ons such as free cocktails in the room and birthday cake. Having a plant based restaurant on site was such a great bonus for my partner who is vegan. I loved that you could order as much food as you liked, a la carte, for breakfast. We would love to go back again. "

"Really enjoyed time in Grand Hyatt in Nusa Dua. Nice and friendly staff at hotel. Great food. Everything was in walking distance. "

"Great staff and the property is well cared for. The infinity pool, spa & bar is open till 1am which is awesome. Some signs of age showing in certain areas of the property - like the bathtubs."