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Loved our stay here.

The staff were very helpful. The room was clean and comfortable.

As always Hilton brand delivers

The location of CrystalBrook Riley was everything.Perfectly positioned,close proximity to Cairn’s city,shopping malls,restaurants and supermarkets.

Very convenient location

Staff was really friendly and cooperative. Specially mark the best guy in shanri la. Will definitely visit again.

Staff members were great

Hotel stay was very comfortable and staff were excellent and the location was convenient for transportion to all our activities for the stay and also dining and shopping.

Wonderful location for a Cairns stay. Have been to Cairns several times and stayed at various hotels and found The Benson to be in the best location, easy to walk to dining options and to the marina or Cairns Central etc.

It's perfect for kids and we all had a great weekend. You can let the kids go and feel safe as to their whereabouts. Rooms were clean and well presented and the staff were a great help. Between the two pools, waterslide, water play park, large play ground, two jumping pillows, mini golf and the weekend movies on the big screen they were rather busy.

We enjoyed our short stay. Staff were super friendly and helpful. Comfortable & clean rooms. Has everything you need. Would stay again.

We had the king suite. Our room was very spacious and clean. The mountain views were nice. Air conditioning works great. There is Beam e-scooter hire parking at the front of the hotel. The bar is nice. Only tip to know is sometimes when you swipe your room key, if turning the handle down doesn’t work try turning it up (counter clockwise) something the front desk told us after we had trouble.

I wanted a relatively low cost, comfortable room within walking distance to all areas in Cairns CBD. I tend to self cater, so having basics in the room for this was good; also 5 min walk from shopping centre. The experience catered well for my needs.

The staff are super helpful and friendly. Great location, right in the heart with easy walking distance to restaurants, bars, lagoon, casino, pier, aquarium etc.

Hi Recommend, this Hotel, Super comfortable beds, One street down from the Espanade close to restaurants and supermarket. A great touch with the self making coffee facilities, and comfortable community room.

Staff always willing to help. Had everything you need and breakfast was fantastic.

The hilton hotel is very clean and beautifully scented from the moment you went through to the lobby/room. I had hot water issues as in there wasn’t any and they did take awhile to fix issue. I was told in the end to leave shower on for 10 minutes and the hot water should be through. What an awful amount of water to waste.