5/5 Excellent
Steven
27 Aug. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort and great value for money
Stayed 1 night in Aug 2020
Overview of Palm Royale Cairns
Photo gallery
4.0/5 Very good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Breakfast Available
- Business Services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
DFO Cairns3 min drive
Centenary Lakes Botanic Gardens4 min drive
Cairns Central Shopping Centre6 min drive
Cairns, QLD (CNS-Cairns Intl.)9 min drive
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Family Poolview Room
Photos of Family Poolview Room
Family Poolview Room
4.1/5 guest room ratingMore detailsRoom amenities
- 40 sq m
- Sleeps 5
- 1 King Bed and 2 Single Beds OR 4 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 5Max adults: 5Max children: 4
Room details
1 King Bed and 2 Single Beds or 4 Single Beds
40 square metres m2 room, balcony with pool views
Layout – bedrooms
Internet – Free WiFi
Entertainment – 32-inch TV with digital channels
Food & Drink – Coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Garden, safe and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Need to know – Toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Triple Poolview Room
Photos of Triple Poolview Room
Triple Poolview Room
4.5/5 guest room ratingMore detailsRoom amenities
- 33 sq m
- Sleeps 3
- 1 King Bed and 1 Single Bed OR 3 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed and 1 Single Bed or 3 Single Beds
33 square metres m2 room, balcony with pool views
Layout – bedrooms
Internet – Free WiFi
Entertainment – 32-inch TV with digital channels
Food & Drink – Coffee/tea maker and electric kettle
Sleep – Blackout drapes/curtains and linenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
King Poolview Room
Photos of King Poolview Room
King Poolview Room
4/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Sleeps 2
- 1 King Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 2 Single Beds
29 square metres m2 room, balcony with pool views
Layout – bedrooms
Internet – Free WiFi
Entertainment – 32-inch TV with digital channels
Food & Drink – Coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Resort Room
Photos of Resort Room
Resort Room
4.3/5 guest room ratingMore detailsRoom amenities
- 29 sq m
- Sleeps 2
- 1 King Bed OR 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed or 2 Single Beds
29 square metres m2 room with a balcony
Layout – bedrooms
Internet – Free WiFi
Entertainment – 32-inch TV with digital channels
Food & Drink – Coffee/tea maker and electric kettle
Sleep – LinenBathroom – Private bathroom, shower, free toiletries and a hairdryer
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Need to know – No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
About this area
Cairns
In the suburbs and in a regional park, Palm Royale Cairns is in an area with good shopping. Reef Fleet Terminal and Cairns Marlin Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Sugarworld Waterpark and Muddy's Playground are also worth visiting. Spend some time exploring the area's activities, including segway rentals/tours.
View map
What's nearby
- DFO Cairns - 3 min drive
- Centenary Lakes Botanic Gardens - 4 min drive
- Cairns Esplanade Charles Street Parkland - 5 min drive
- Cairns Base Hospital - 6 min drive
- Cairns Central Shopping Centre - 6 min drive
Getting around
- Cairns Station - 5 min drive
- Cairns, QLD (CNS-Cairns Intl.) - 9 min drive
Restaurants
- Beaches Cafe — 1 min walk
- Thai Coins - 19 min walk
- Mama Coco - 3 min drive
- Samgasat Thai Cuisine - 3 min drive
- Industry One Cafe - 4 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Local area shuttle (surcharge) up to 4.00 km
- Cruise terminal shuttle (surcharge)
- Shopping centre shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: AUD 18 for adults and AUD 9 for children
Things to do
- 2 outdoor pools
- Children's pool
Family friendly
- 2 outdoor pools
- Children's pool
- Dry cleaning service
- Free cots/infant beds
- Laundry facilities
Conveniences
- ATM/banking services
- Lift
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
Business services
- 3 meeting rooms
- Conference centre
Outdoors
- Garden
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
- Shared microwave
Room amenities
Bedroom
- Air conditioning
- Ceiling fan
- Free cots/infant beds
- Linens
Bathroom
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 32-inch TV
- Digital channels
Food and drink
- Coffee/tea maker
- Electric kettle
Outdoor space
- Balcony
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Iron/ironing board
- Phone
- Safe
See similar properties
Policies
Check-in
Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Special check-in instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
- Dining venue(s)
- Shuttle services
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 30.0 per day.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A damage deposit of AUD 100 will be collected before check-in.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AUD 18 for adults and AUD 9 for children (approximately)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: AUD 30.0 per day
- Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
We should mention
This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Cairns Palm Royale
Palm Cairns
Palm Royale Cairns
Palm Royale Hotel
Palm Royale Hotel Cairns
Palm Royale Cairns Hotel
Palm Royale Cairns Hotel
Palm Royale Cairns Manunda
Palm Royale Cairns Hotel Manunda
Frequently asked questions
4.0
Very good
4.2/5
Cleanliness
4.2/5
Staff & service
4.1/5
Amenities
3.7/5
Property conditions & facilities
5/5 Excellent
Jonas Kobberdal
Business traveller
21 Aug. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
5/5 Excellent
Jodie, Gold Coast Queensland
Travelled with partner
31 Jul. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020
2/5 Poor
Jacqueline
9 Jul. 2020
Disliked: Room comfort
Overall disappointing
Stayed 2 nights in Jul 2020
5/5 Excellent
Kelly&Mick, Townsville
Travelled with partner
8 Jul. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020
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