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Overview of Palm Royale Cairns

Photo gallery

Guest reviews

4.0 / 5Very Good
1,571 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Highlights

Popular LocationBarlow Park5 min drive
Popular LocationCairns Performing Arts Centre5 min drive
Popular LocationCairns Central Shopping Centre6 min drive
AirportCairns, QLD (CNS-Cairns Intl.)9 min drive

Choose dates to view prices

  • Resort Room

    4.3/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
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  • King Poolview Room

    4/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
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  • Family Poolview Room

    4.1/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 5
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  • Triple Poolview Room

    4.5/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 3
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About this area

Manunda

In the suburbs, Palm Royale Cairns is in an area with good shopping. Reef Fleet Terminal and Cairns Marlin Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre and Cairns Night Markets. Esplanade Lagoon and Cairns Aquarium are also worth visiting. Spend some time exploring the area's activities, including segway rentals/tours.

Map
Popular Location

What's nearby

  • Barlow Park - 5 min drive
  • Cairns Performing Arts Centre - 5 min drive
  • Cairns Aquarium - 6 min drive
  • Cairns Base Hospital - 6 min drive
  • Cairns Central Shopping Centre - 6 min drive

Getting around

  • Cairns Station - 5 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 9 min drive

Restaurants

  • Beaches Cafe — 1 min walk

About this property

Palm Royale Cairns

Suburban hotel with 2 outdoor pools and conference centre
Along with 2 outdoor pools, this hotel has a conference centre and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and dry cleaning. All 150 rooms offer free WiFi, balconies and TVs with digital channels. Other amenities that guests will find include coffee makers and electric kettles.
Palm Royale Cairns offers 150 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Local area shuttle (surcharge) up to 4.00 km
Cruise terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: AUD 18 for adults and AUD 9 for children

Things to do

2 outdoor pools
Children's pool

Family friendly

2 outdoor pools
Children's pool
Dry-cleaning service
Free cots/infant beds
Laundry facilities

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English

Business services

3 meeting rooms
Conference centre

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Designated smoking areas
Shared microwave

Room amenities

Bedroom

Air conditioning
Ceiling fan
Free cots/infant beds
Linens

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

32-inch TV
Digital channels

Food and drink

Coffee/tea maker
Electric kettle

Outdoor space

Balcony

More

Access via exterior corridors
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 30.0 per day.
Free cots (infant beds)

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 18 for adults and AUD 9 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palm Royale Cairns Hotel
Palm Royale Hotel
Palm Royale Cairns
Palm Royale

Guest reviews

4.0
Very Good
5 - Excellent
526
4 - Good
692
3 - Okay
256
2 - Mediocre
73
1 - Poor
24
4.2
Cleanliness
4.2
Service and Staff
4.1
Amenities
3.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I always stay here, what's not to like? Maybe a privacy curtain when you open the timber screen covering your glass door, everyone can see in,

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was great and the staff was friendly. No complaints

Stayed 1 night in Feb 2020

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Long way out of town, shuttle VERY limited.

Too far out of town, shuttle bus was mostly cancelled after booking but i was not informed. Reception can be very difficult and rude, depends who you get. Cockroaches in room and some rooms VERY noisy. Shady area.

Stayed 1 night in Feb 2020

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awkward location, cockroaches & some rude staff.

Quite a way out of town so if you don't have a car & are not with a coach tour it could be a very awkward location. The 'shuttle bus' service was always minimal but has recently been cut to nothing between 8.30am to 5.30pm. First shuttle is also too late for some trips. The first room I had was VERY loud, traffic noise plus paper thin walls. I then moved into a very odd smelling room, only on checkout did I find out the reason for the smell after reporting seeing some large cockroaches in the room in the morning, they said they'd 'spray it again'! So...i wouldn't recommend it basically. Shady area, but is free car parking if that is what you need and some of the reception people were nice. One receptionist was exceptionally rude to me when I raised some valid issues but it was dealt with.

Stayed 1 night in Feb 2020