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Overview of Pullman Reef Hotel Casino

Photo gallery

Featured image
Outdoor pool
View from Room
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Pullman Reef Hotel Casino

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationReef Hotel Casino3 min walk
    Popular LocationCairns Zoom and Wildlife Dome3 min walk
    Popular LocationReef Fleet Terminal4 min walk
    AirportCairns, QLD (CNS-Cairns Intl.)8 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed, City View

    4.9/5 guest room rating

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, City View
  • Junior King Suite (City or Water Views)

    5/5 guest room rating

    Room amenities

    • 54 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior King Suite (City or Water Views)
  • Junior Suite, 2 Double Beds, Bathtub

    5/5 guest room rating

    Room amenities

    • 54 sq m
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsJunior Suite, 2 Double Beds, Bathtub
  • Deluxe Room, 1 King Bed, Pool View

    4.7/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Pool View
  • Deluxe Room, 1 King Bed, Bathtub, View (Trinity Inlet View)

    4.6/5 guest room rating

    Room amenities

    • 36 sq m
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Bathtub, View (Trinity Inlet View)
  • Deluxe Room, 2 Single Beds, Bathtub, View (Trinity Inlet View)

    4.5/5 guest room rating

    Room amenities

    • 36 sq m
    • Water view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, Bathtub, View (Trinity Inlet View)
  • Superior Room, 2 Single Beds, City View

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds, City View

About this area

Cairns

Located in Cairns's Cairns Central Business District neighbourhood, Pullman Reef Hotel Casino is in the city centre and on the waterfront. Sugarworld Waterpark is a popular area attraction and if an activity is on the agenda, Reef Fleet Terminal and Cairns Marlin Marina are worth checking out. Travelling with kids? Consider Cairns Zoom and Wildlife Dome, or check out an event or a game at Barlow Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.
Popular Location

What's nearby

  • Reef Hotel Casino - 3 min walk
  • Cairns Zoom and Wildlife Dome - 3 min walk
  • Reef Fleet Terminal - 4 min walk
  • Esplanade Lagoon - 7 min walk
  • Cairns Night Markets - 7 min walk

Getting around

  • Cairns Station - 16 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.) - 8 min drive

Restaurants

  • Tamarind — 1 min walk
  • Flinders Bar and Grill — 1 min walk
  • Dundee's - 3 min walk
  • Piccolo Cucina - 4 min walk
  • Vivaldis Restaurant - 4 min walk
View map

About this property

Pullman Reef Hotel Casino

Family-friendly Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
Along with 5 restaurants, this hotel has a casino and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a coffee shop/café. All 127 rooms boast jetted bathtubs, and offer free WiFi and balconies. IPod docking stations and minibars are standard, as are LCD TVs with digital channels.
Pullman Reef Hotel Casino offers 127 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 12.00 per night)
  • Valet parking on site (AUD 20.00 per night; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 39 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Evening entertainment
  • Fitness centre
  • Outdoor pool
  • Ropes course

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (4080 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 38 casino gaming tables
  • 455 casino slot machines
  • Casino (26566 square feet of space)
  • Casino VIP room
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 74.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 39 per person (approximately)
  • Self-parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 74.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Can I cancel my reservation for free at Pullman Reef Hotel Casino and receive a full refund?
Yes, Pullman Reef Hotel Casino offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Reef Hotel Casino cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pullman Reef Hotel Casino?
As of 25 Jan. 2021, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on 14 Feb. 2021 start from AU$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Pullman Reef Hotel Casino have a pool?
Yes, this property has an outdoor pool.
Is Pullman Reef Hotel Casino pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Pullman Reef Hotel Casino?
Self-parking is available for AUD 12.00 per night. Valet parking is available for AUD 20.00 per night.
What time is check-in at Pullman Reef Hotel Casino?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Pullman Reef Hotel Casino?
Checkout is at 11 AM.
Does Pullman Reef Hotel Casino provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Pullman Reef Hotel Casino located?
This family-friendly Cairns hotel is located on the waterfront, within a 5-minute walk of Reef Hotel Casino and Reef Fleet Terminal. Cairns Esplanade and Cairns Convention Centre are also within 10 minutes. Cairns Station is 16 minutes by foot.
4.7
Exceptional
Rating 5 - Excellent. 737 out of 998 reviews
5 - Excellent 74%
Rating 4 - Good. 219 out of 998 reviews
4 - Good 22%
Rating 3 - Okay. 29 out of 998 reviews
3 - Okay 3%
Rating 2 - Poor. 11 out of 998 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 998 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shopping, parks,the esplanadeluxuriously appointed rooms.
Stayed 1 night in Jan 2021

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Property conditions & facilities
The location was amazing & very central. Cleanliness was good. However, it was not what we expected for the cost of 5 star accomodation. The AC did not work for most of our stay & when asked we were told, it’s just like that & will get better. Well, it never did & could not sleep well due to heat. We heard from other guests that they had same issue with their aircon. Sounded that they were cost cutting. Due to Covid, they only had ala carte menu however with very minimal options in their cafe. Lot of things in the cafe was not included in our breakfast which was a pity. I would not suggest to pay for the brekky here as this was not even close to what we had experienced in the past with other 5 star accomodations. Customer service was good in general however Matt & Jason were the best & very helpful. Would not mind staying here if the facilities were up to date as advertised & brekky options were not limited.
Stayed 6 nights in Dec 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellenct location, great staff, excellent rooms
Stayed 7 nights in Nov 2020

3/5 Okay

Travelled with partner
There was no buffet breakfast which was information not provided to us when we included the breakfast. It was a very, very ordinary al la carte menu and disappointing.
Stayed 5 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful The food was very good and lots of choices
Stayed 8 nights in Nov 2020

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