Pullman Reef Hotel Casino

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Pullman Reef Hotel Casino

UNESCO Sustainable Travel Pledge

Pullman Reef Hotel Casino

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
Map
35-41 Wharf Street, Cairns, QLD, 4870

Explore the area

  • Popular LocationReef Fleet Terminal4 min walk
  • Popular LocationCairns Marlin Marina8 min walk
  • Popular LocationCairns Esplanade9 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)8 min drive

Choose dates to view prices

About this area

Cairns

Pullman Reef Hotel Casino is located in Cairns Central Business District, a neighbourhood in Cairns, and is in the entertainment district and on the waterfront. Reef Fleet Terminal and ZOO To You HQ Wildlife Discovery Centre are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Night Markets and Cairns Central Shopping Centre. Travelling with kids? Consider Cairns Zoom and Wildlife Dome and Esplanade Lagoon. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Reef Hotel Casino - 3 min walk
  • Cairns Zoom and Wildlife Dome - 3 min walk
  • Reef Fleet Terminal - 4 min walk
  • Cairns Marlin Marina - 8 min walk
  • Cairns Esplanade - 9 min walk

Getting around

  • Cairns Station - 16 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 8 min drive

Restaurants

  • Vivaldis Restaurant - 4 min walk
  • Boatshed - 4 min walk
  • Coast Roast Cafe - 4 min walk
  • Ganbaranba - 4 min walk
  • Three Wolves - 5 min walk

About this property

Pullman Reef Hotel Casino

Family-friendly Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
Along with 5 restaurants, this hotel has a casino and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a sauna. All 127 rooms boast jetted bathtubs, and offer free WiFi and balconies. IPod docking stations and minibars are standard, as are LCD TVs with digital channels.
Pullman Reef Hotel Casino offers 127 accommodations with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 12.00 per night)
  • Valet parking on site (AUD 20.00 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 39 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Evening entertainment
  • Fitness centre
  • Outdoor pool
  • Ropes course
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4080 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 38 casino gaming tables
  • 455 casino slot machines
  • Casino (26566 square feet of space)
  • Casino VIP room
  • Designated smoking areas (fines apply)
  • TV in lobby

Restaurants on site

  • Tamarind
  • Flinders Bar and Grill

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 74.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 39 per person (approximately)
  • Self-parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 74.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 727 out of 996 reviews
5 - Excellent 73%
Rating 4 - Good. 225 out of 996 reviews
4 - Good 23%
Rating 3 - Okay. 28 out of 996 reviews
3 - Okay 3%
Rating 2 - Poor. 11 out of 996 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 996 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end accommodation, will definitely be staying again
Stayed 5 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but no wow factor
We booked a junior king suite to celebrate our anniversary. The room was large. It was nice to have a large spa bath. But there was nothing 'wow' about the hotel. Was a little disappointed with the value for money. The pool area is starting to look a little run down. Food and drinks are available at the pool with a $5 room service fee. But the gym was large and well equipped with weights and with machines other than just a treadmill and bike like other hotels. Good location in town, especially if you are doing any reef trips. We enjoyed eating breakfast at Wharf One opposite the hotel - it's a lovely outdoor area with fabulous water views.
Stayed 3 nights in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location made it easy to walk everywhere.
Stayed 5 nights in Jan 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed at. Rooms are very generously sized. Large and luxourious bathrooms. Polite and professional staff. Comfortable beds. Wouldn't stay anywhere else in Cairns.
Stayed 3 nights in Jan 2022