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Interior entrance
Outdoor pool
Outdoor pool
View from Room
View from Room

Guest reviews

4.7 out of 5 Exceptional
990 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationReef Hotel Casino3 min walk
Popular LocationReef Fleet Terminal4 min walk
Popular LocationEsplanade Lagoon7 min walk
AirportCairns, QLD (CNS-Cairns Intl.)8 min drive

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  • Superior Room, 1 King Bed, Jetted Tub, City View

    4.9/5 guest room rating

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed, Jetted Tub, City View
  • Junior Suite, 1 King Bed, Jetted Tub

    5/5 guest room rating

    Room amenities

    • 54 sq m
    • City view
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed, Jetted Tub
  • Junior Suite, Jetted Tub

    5/5 guest room rating

    Room amenities

    • 54 sq m
    • City view
    • Sleeps 3
    More detailsJunior Suite, Jetted Tub
  • Deluxe King Pool View

    4.7/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsDeluxe King Pool View
  • Deluxe Room, 1 King Bed, Jetted Tub, View (Trinity Inlet View)

    4.6/5 guest room rating

    Room amenities

    • 36 sq m
    • Water view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Jetted Tub, View (Trinity Inlet View)
  • Deluxe Room, Multiple Beds, Jetted Tub, View (Trinity Inlet View)

    4.5/5 guest room rating

    Room amenities

    • 36 sq m
    • Water view
    • Sleeps 3
    More detailsDeluxe Room, Multiple Beds, Jetted Tub, View (Trinity Inlet View)
  • Superior Room, Multiple Beds, Jetted Tub, City View

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Mountain view
    • Sleeps 3
    More detailsSuperior Room, Multiple Beds, Jetted Tub, City View

About this area

Cairns

Located in Cairns's Cairns Central Business District neighbourhood, Pullman Reef Hotel Casino is in the city centre and on the waterfront. Sugarworld Waterpark is a popular area attraction and if an activity is on the agenda, Reef Fleet Terminal and Cairns Marlin Marina are worth checking out. Travelling with kids? Consider Cairns Zoom and Wildlife Dome, or check out an event or a game at Barlow Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.
View map
Popular Location

What's nearby

  • Reef Hotel Casino - 3 min walk
  • Reef Fleet Terminal - 4 min walk
  • Esplanade Lagoon - 7 min walk
  • Cairns Night Markets - 7 min walk
  • Cairns Marlin Marina - 8 min walk

Getting around

  • Cairns Station - 16 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.) - 8 min drive

Restaurants

  • Tamarind — 1 min walk
  • Flinders Bar and Grill — 1 min walk
  • Dundee's - 3 min walk
  • Piccolo Cucina - 4 min walk
  • Vivaldis Restaurant - 4 min walk

About this property

Pullman Reef Hotel Casino

Family-friendly Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
Along with 5 restaurants, this hotel has a casino and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a coffee shop/café. All 127 rooms boast jetted bathtubs, and offer free WiFi and balconies. IPod docking stations and minibars are standard, as are LCD TVs with digital channels.
Pullman Reef Hotel Casino offers 127 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 12.00 per night
  • Valet parking: AUD 20.00 per night
  • Parking height restrictions apply
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 39 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Evening entertainment
  • Fitness centre
  • Outdoor pool
  • Ropes course

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (4080 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 38 casino gaming tables
  • 455 casino slot machines
  • Casino (26566 square feet of space)
  • Casino VIP room
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 74.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 39 per person (approximately)
  • Self-parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 74.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Can I cancel my reservation for free at Pullman Reef Hotel Casino and receive a full refund?
Yes, Pullman Reef Hotel Casino offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Reef Hotel Casino cancellation policy on our site for more details about any exclusions or requirements.
Does Pullman Reef Hotel Casino have a pool?
Yes, this property has an outdoor pool.
Is Pullman Reef Hotel Casino pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Pullman Reef Hotel Casino?
Self-parking is available for AUD 12.00 per night. Valet parking is available for AUD 20.00 per night.
What time is check-in at Pullman Reef Hotel Casino?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Pullman Reef Hotel Casino?
Checkout is at 11 AM.
Does Pullman Reef Hotel Casino provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Pullman Reef Hotel Casino located?
This family-friendly Cairns hotel is located on the waterfront, within a 5-minute walk of Reef Hotel Casino and Reef Fleet Terminal. Cairns Esplanade and Cairns Convention Centre are also within 10 minutes. Cairns Station is 16 minutes by foot.
4.7
Exceptional
5 - Excellent
734
4 - Good
215
3 - Okay
28
2 - Poor
11
1 - Terrible
2

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
The service was efficient and we were made to feel very special. The wonderful breakfast was very very good and delicious. We do compliment the staff for looking after us
Stayed 4 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff polite and willing to go that little bit extra for us
Stayed 8 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Amenities
great room, great people, an overall great holiday
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with a central location (easy walk to most things) and fantastic helpful and professional staff. Nothing we asked for was ever too much trouble. Thank you Pullman
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Most helpful, kind, and friendly staff! Close to everything
Stayed 3 nights in Mar 2020

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