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Overview of Pullman Reef Hotel Casino

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Guest reviews

4.7 / 5Exceptional
1,871 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

AirportCairns, QLD (CNS-Cairns Intl.)8 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Superior Room, City View (with Spa Bath)

    Superior Room, City View (with Spa Bath)

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
    More details
  • Superior Room, City View (with Spa Bath)

    Superior Room, City View (with Spa Bath)

    Room amenities

    • 36 sq m
    • Mountain view
    • Sleeps 3
    More details
  • Deluxe Room, View (Trinity Inlet Views with spa)

    Deluxe Room, View (Trinity Inlet Views with spa)

    Room amenities

    • 36 sq m
    • Water view
    • Sleeps 3
    More details
  • Junior Suite (with double Spa Bath)

    Junior Suite (with double Spa Bath)

    Room amenities

    • 54 sq m
    • City view
    • Sleeps 3
    More details
  • Junior Suite (with double Spa Bath)

    Junior Suite (with double Spa Bath)

    Room amenities

    • 54 sq m
    • City view
    • Sleeps 3
    More details
  • Deluxe Room, View (Trinity Inlet Views with spa)

    Deluxe Room, View (Trinity Inlet Views with spa)

    Room amenities

    • 36 sq m
    • Water view
    • Sleeps 3
    More details
  • Deluxe Room, Pool View (with Spa)

    Deluxe Room, Pool View (with Spa)

    Room amenities

    • 36 sq m
    • Sleeps 3
    More details

About this area

Cairns

Located in Cairns's Cairns Central Business District neighbourhood, Pullman Reef Hotel Casino is in the city centre and on the waterfront. Reef Fleet Terminal and Cairns Marlin Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre and Cairns Night Markets. Travelling with kids? Consider Esplanade Lagoon, or check out an event or a game at Barlow Park.

Popular Location

What's nearby

  • Reef Hotel Casino - 3 min walk
  • Cairns Zoom and Wildlife Dome - 3 min walk
  • Reef Fleet Terminal - 4 min walk
  • Esplanade Lagoon - 7 min walk
  • Cairns Night Markets - 7 min walk

Getting around

  • Cairns Station - 16 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Tamarind – Fine-dining restaurant with a bar offering fusion cuisine. Serves breakfast and dinner daily. Reservations required.
  • Flinders Bar and Grill – Bistro with a bar offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Pullman Reef Hotel Casino

Family-friendly Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
Along with 5 restaurants, this hotel has a casino and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a coffee shop/café. All 127 rooms boast jetted bathtubs, and offer free WiFi and balconies. IPod docking stations and 24-hour room service are standard, as are LCD TVs with digital channels.
Pullman Reef Hotel Casino offers 127 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.
This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: AUD 12.00 per night
Valet parking: AUD 20.00 per night
Parking height restrictions apply
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 39 per person
5 restaurants and 1 coffee shop/cafe
3 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

Evening entertainment
Fitness centre
Outdoor pool
Ropes course

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
Dutch
English
Filipino
French
German
Japanese
Korean
Turkish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (4080 square feet of space)

Outdoors

Garden
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

38 casino gaming tables
455 casino slot machines
Casino (26566 square feet of space)
Casino VIP room
Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds
Linens
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Jetted bathtub
Separate bathtub and shower
Towels

Entertainment

42-inch LCD TV
Digital channels
iPod dock
Films for purchase
Premium channels

Food and drink

Electric kettle
Espresso maker
Minibar

Outdoor space

Balcony

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Renovations and closures

This property is closed from 31 March 2020 to 31 May 2020 (dates subject to change).

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 74.0 per night.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 per person (approximately)
  • Self-parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 74.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

  • Pullman Reef Hotel Casino Cairns
  • Pullman Reef Hotel Casino
  • Pullman Reef Casino Cairns
  • Pullman Reef Casino
  • Pullman Reef Hotel Cairns
  • Sofitel Cairns
  • Accor Reef Hotel
  • Cairns Sofitel
All reviews

Guest reviews

4.7

Exceptional

5 - Excellent
1,419
4 - Good
380
3 - Okay
50
2 - Mediocre
18
1 - Poor
4
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Amenities

great room, great people, an overall great holiday

Stayed 3 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful old hotel with a central location (easy walk to most things) and fantastic helpful and professional staff. Nothing we asked for was ever too much trouble. Thank you Pullman

Stayed 5 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Most helpful, kind, and friendly staff! Close to everything

Stayed 3 nights in Mar. 2020

3/5

  • Liked: Cleanliness, staff & service

Great location The property is old and needs to be refurbished.

Stayed 2 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay. Compliments to all staff. Will definitely stay again☺️

Stayed 1 night in Feb. 2020