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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony

Guest reviews

4.2 out of 5 Very good
90 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSt Monica's Cathedral4 min walk
Popular LocationCairns Esplanade6 min walk
Popular LocationCairns Night Markets6 min walk
AirportCairns, QLD (CNS-Cairns Intl.)7 min drive
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  • Deluxe Suite, 1 King Bed

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsDeluxe Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Pool View

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Pool View
  • Standard Room, 1 King Bed, Pool View

    3.8/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsStandard Room, 1 King Bed, Pool View
  • Deluxe Double Room, 2 Double Beds

    4.1/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Double Room, 2 Double Beds
  • Standard Double Room, 2 Double Beds

    4/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsStandard Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Standard Room, 1 King Bed

    3.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsStandard Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Pool View

    4.2/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsDeluxe Double Room, 2 Double Beds, Pool View
  • Standard Double Room, 2 Double Beds, Pool View

    4.1/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsStandard Double Room, 2 Double Beds, Pool View

About this area

Cairns

Located in Cairns's Cairns Central Business District neighbourhood, Novotel Cairns Oasis Resort is in the city centre and near the beach. Cairns Night Markets and Cairns Central Shopping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Centenary Lakes Botanic Gardens. Travelling with kids? Don't miss Cairns Aquarium and Skyrail Rainforest Cableway. Spend some time exploring the area's activities, including whale watching. Guests appreciate the hotel's central location.
View map
Popular Location

What's nearby

  • St Monica's Cathedral - 4 min walk
  • Cairns Esplanade - 6 min walk
  • Cairns Night Markets - 6 min walk
  • Esplanade Lagoon - 11 min walk
  • Cairns Central Shopping Centre - 12 min walk

Getting around

  • Cairns Station - 13 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.) - 7 min drive

Restaurants

  • Moku — 1 min walk
  • Moku Bar + Grill — 1 min walk
  • Gelocchio - 5 min walk
  • The Woolshed Chargrill & Saloon Bar - 5 min walk
  • Splash Seafood Restaurant - 6 min walk

About this property

Novotel Cairns Oasis Resort

Family-friendly Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar and a conference centre are on-site. All 314 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Novotel Cairns Oasis Resort offers 314 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 65-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cairns hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and microwaves can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 10 per night

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 30 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1938 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 65-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)
  • Self-parking fee: AUD 10 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Frequently asked questions

Can I cancel my reservation for free at Novotel Cairns Oasis Resort and receive a full refund?
Yes, Novotel Cairns Oasis Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Cairns Oasis Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Cairns Oasis Resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Novotel Cairns Oasis Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Cairns Oasis Resort?
Self-parking is available for AUD 10 per night.
What time is check-in at Novotel Cairns Oasis Resort?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Novotel Cairns Oasis Resort?
Checkout is at 11 AM. Late checkout is available for AUD 200 (subject to availability).
Where is Novotel Cairns Oasis Resort located?
This family-friendly Cairns hotel is located near the beach, within a 10-minute walk of Cairns Aquarium, Cairns Esplanade and Cairns Night Markets. Cairns Central Shopping Centre and Cairns Convention Centre are also within 15 minutes. Cairns Station is 13 minutes by foot.
4.2
Very good
5 - Excellent
38
4 - Good
39
3 - Okay
10
2 - Poor
3
1 - Terrible
0

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Easy access. Kids breakfast would benefit from more variety
Stayed 5 nights in Sep 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Nice hotel right in the midst of everything and great location with walking distance to most things. Room was basic but nice although dated but reasonably clean, floors were never swept properly and would always feel crunchy even after room service left. Tiny ants in the bathroom but otherwise a nice stay and good value for money.
Stayed 7 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Beautiful pool friendly service and they listen. Brought me a new clock with a USB in it because I asked.
Stayed 3 nights in Jul 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a prime location. Family friendly with a great pool. Staff are very friendly and the food was great.
Stayed 8 nights in Jul 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It was good, the did tell me congratulations you’ve Been given an upgrade . It wasn’t on the 6th floor that’s about it . We faced the road had no view of anything , the room had a spare bed in it which I didn’t need so took space from the room , people were noisey at 3am no security to get on any floor so that worried me as usually you need a room key to use the lift . First day of ordering breakfast and they forgot ours, around 4th day Of breakfast they forgot to delivery our tea and coffee to the table ( it’s the first thing they take your order for) . The pool looked nice , though dated floor of the pool needs repair. Close to the Main Street . After complaining I was moved room to the pool view. I don’t like being made felt I was given something ( an upgrade ) when I’m fact I hadn’t . There menu was so basic for lunch and dinner we went elsewhere for lunches and dinners. I would stay here again for the location
Stayed 8 nights in Jul 2020

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