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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Balcony

Guest reviews

3.9/5 Good
997 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationCairns Aquarium1 min walk
Popular LocationCairns Performing Arts Centre3 min walk
Popular LocationCairns Esplanade6 min walk
AirportCairns, QLD (CNS-Cairns Intl.)7 min drive

Choose dates to view prices

  • Standard Double Room, 2 Double Beds

    3.9/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsStandard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Pool View

    3.8/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Pool View
  • Standard Room, 1 King Bed

    3.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsStandard Room, 1 King Bed
  • Standard Double Room, 2 Double Beds, Pool View

    4.1/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsStandard Double Room, 2 Double Beds, Pool View
  • Deluxe Room, 1 King Bed, Pool View

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Pool View
  • Deluxe Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Pool View

    4.4/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsDeluxe Double Room, 2 Double Beds, Pool View
  • Deluxe Double Room, 2 Double Beds

    4.3/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Double Room, 2 Double Beds
  • Deluxe Suite, 1 King Bed

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsDeluxe Suite, 1 King Bed
  • Standard Room, Multiple Beds

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsStandard Room, Multiple Beds
  • Superior Room, Multiple Beds

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsSuperior Room, Multiple Beds

About this area

Cairns

Located in Cairns's Cairns Central Business District neighbourhood, Novotel Cairns Oasis Resort is in the city centre and near the beach. Cairns Night Markets and Cairns Central Shopping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Centenary Lakes Botanic Gardens. Travelling with kids? Don't miss Cairns Aquarium and Skyrail Rainforest Cableway. Spend some time exploring the area's activities, including whale watching. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Cairns Aquarium - 1 min walk
  • Cairns Performing Arts Centre - 3 min walk
  • Cairns Esplanade - 6 min walk
  • Cairns Night Markets - 6 min walk
  • Esplanade Lagoon - 11 min walk

Getting around

  • Cairns Station - 13 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 7 min drive

Restaurants

  • Moku — 1 min walk
  • Moku Bar + Grill — 1 min walk

About this property

Novotel Cairns Oasis Resort

Family-friendly Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar and a conference centre are on-site. All 314 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Novotel Cairns Oasis Resort offers 314 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 65-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cairns hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and microwaves can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 10 per night

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 30 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1938 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 65-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)
  • Self-parking fee: AUD 10 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Cairns Oasis Resort
Novotel Oasis Resort
Novotel Cairns Oasis
Novotel Oasis
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Accor Cairns Oasis Hotel
Oasis Hotel Cairns

Frequently asked questions

Can I cancel my reservation for free at Novotel Cairns Oasis Resort and receive a full refund?
Yes, Novotel Cairns Oasis Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Cairns Oasis Resort cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Novotel Cairns Oasis Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Cairns Oasis Resort?
Self-parking is available for AUD 10 per night.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for AUD 200 (subject to availability).
Where is this property located?
This family-friendly Cairns hotel is located near the beach, within a 10-minute walk of Cairns Aquarium, Cairns Esplanade and Cairns Night Markets. Cairns Central Shopping Centre and Cairns Convention Centre are also within 15 minutes. Cairns Station is 13 minutes by foot.

Guest reviews

Overall score and ratings for Novotel Cairns Oasis Resort

3.9
5 - Excellent
319
4 - Good
406
3 - Okay
172
2 - Mediocre
65
1 - Poor
35
4.0
Cleanliness
4.2
Service and Staff
4.1
Amenities
3.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

It was good, the did tell me congratulations you’ve Been given an upgrade . It wasn’t on the 6th floor that’s about it . We faced the road had no view of anything , the room had a spare bed in it which I didn’t need so took space from the room , people were noisey at 3am no security to get on any floor so that worried me as usually you need a room key to use the lift . First day of ordering breakfast and they forgot ours, around 4th day Of breakfast they forgot to delivery our tea and coffee to the table ( it’s the first thing they take your order for) . The pool looked nice , though dated floor of the pool needs repair. Close to the Main Street . After complaining I was moved room to the pool view. I don’t like being made felt I was given something ( an upgrade ) when I’m fact I hadn’t . There menu was so basic for lunch and dinner we went elsewhere for lunches and dinners. I would stay here again for the location

Stayed 8 nights in Jul 2020

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 14 nights in Mar 2020

    2/5

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Mar 2020