Hilton Cairns

Photo gallery for Hilton Cairns

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hilton Cairns

Hilton Cairns

5.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
34 Esplanade, Cairns, QLD, 4870

Explore the area

  • Popular LocationReef Fleet Terminal3 min walk
  • Popular LocationCairns Marlin Marina10 min walk
  • Popular LocationCairns Esplanade11 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)13 min drive

Choose dates to view prices

About this area

Cairns

Located on the waterfront, Hilton Cairns is in Cairns Central Business District, a walkable area in Cairns with great shopping. Cairns Esplanade and Anderson Street Conservation Park reflect the area's natural beauty and area attractions include ZOO To You HQ Wildlife Discovery Centre and Cairns Zoom and Wildlife Dome. Esplanade Lagoon and Muddy's Playground are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

What's nearby

  • Reef Fleet Terminal - 3 min walk
  • Reef Hotel Casino - 5 min walk
  • Cairns Zoom and Wildlife Dome - 5 min walk
  • Cairns Marlin Marina - 10 min walk
  • Cairns Esplanade - 11 min walk

Getting around

  • Cairns Station - 18 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • Boatshed - 2 min walk
  • Waterbar & Grill Steakhouse - 5 min walk
  • Tha Fish - 5 min walk
  • Vivaldis Restaurant - 6 min walk
  • Prawn Star - 6 min walk

About this property

Hilton Cairns

Luxury Cairns hotel in Cairns Central Business District, near Cairns Esplanade
2 restaurants, an outdoor pool and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar and a snack bar/deli are on-site. All 263 individually furnished rooms feature WiFi and iPod docks. Conveniences include fridges and electric kettles, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Hilton Cairns offers 263 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and a safe. Rooms open to balconies. Each accommodation is individually furnished. 37-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages and Thai massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 15.00 per day)
  • Valet parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 32-38.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean

Business services

  • Computer station
  • Conference centre (33594 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • iPod dock

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 32 and AUD 38.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 426 out of 982 reviews
5 - Excellent 43%
Rating 4 - Good. 349 out of 982 reviews
4 - Good 36%
Rating 3 - Okay. 125 out of 982 reviews
3 - Okay 13%
Rating 2 - Poor. 58 out of 982 reviews
2 - Poor 6%
Rating 1 - Terrible. 24 out of 982 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Didn’t like how rooms were so outdated, Moskito s in room Smell is terrible Most disappointed
Stayed 5 nights in May 2022

2/5 Poor

Travelled with partner
Disliked: Amenities
View only
Stayed 3 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city and mountain view room also provided water views. Comfortable beds and air-conditioning. Lovely private balcony. Pool area was small and always packed in the daytime, pool bar was poorly staffed, pool side service would be an asset, towels had often run out and glasses rarely collected from tables. Breakfast offered great selection at Sunrise cafe with just a short wait at peak times. Omelet was dry and made in a machine so give this a miss, poached eggs excellent as was the yoghurt and fruit.
Stayed 7 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
scenic view , walkable to city, gym facility
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Breakfast was amazing. But our room wasnt clean properly. First day, a glass wasnt cleaned. 2nd day, bathroom wasnt cleaned.
Stayed 4 nights in Apr 2022