Pullman Cairns International

Photo gallery for Pullman Cairns International

Primary image
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Pullman Cairns International

UNESCO Sustainable Travel Pledge

Pullman Cairns International

5.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Temperature checks
Map
17 Abbott Street, Cairns, QLD, 4870

Explore the area

  • Popular LocationReef Fleet Terminal6 min walk
  • Popular LocationCairns Marlin Marina11 min walk
  • Popular LocationCairns Esplanade12 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)12 min drive

Choose dates to view prices

About this area

Cairns

Pullman Cairns International is located in Cairns Central Business District, a neighbourhood in Cairns, and is in the entertainment district and near the beach. The Cultural Place and Center of Contemporary Arts are cultural highlights, and some of the area's attractions include Cairns Zoom and Wildlife Dome and ZOO To You HQ Wildlife Discovery Centre. Esplanade Lagoon and Muddy's Playground are also worth visiting. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby.

What's nearby

  • Cairns Zoom and Wildlife Dome - 1 min walk
  • Reef Hotel Casino - 3 min walk
  • Reef Fleet Terminal - 6 min walk
  • Cairns Marlin Marina - 11 min walk
  • Cairns Esplanade - 12 min walk

Getting around

  • Cairns Station - 15 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 12 min drive

Restaurants

  • Ganbaranba - 4 min walk
  • Three Wolves - 4 min walk
  • C'Est Bon - 5 min walk
  • Corea Corea - 5 min walk
  • Marinades - 5 min walk

About this property

Pullman Cairns International

Luxury Cairns hotel in Cairns Central Business District, near Cairns Esplanade
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. All 321 rooms offer free WiFi, balconies and LED TVs with satellite channels. Room service, coffee makers and free newspapers are among the other amenities available to guests.
Pullman Cairns International offers 321 accommodations with a safe and free newspapers. Rooms open to balconies. 32-inch LED televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vie Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 12 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends: AUD 39 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Computer station
  • Conference space (2153 square feet)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 12:30 AM
Early check-in subject to availability
Early check-in fee: AUD 20
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 20
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 19 April 2022 to 10 May 2022 (completion date subject to change). The following areas are affected:
  • Spa
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 39 per person (approximately)
  • Covered self-parking fee: AUD 12 per day
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of AUD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 468 out of 984 reviews
5 - Excellent 48%
Rating 4 - Good. 348 out of 984 reviews
4 - Good 35%
Rating 3 - Okay. 121 out of 984 reviews
3 - Okay 12%
Rating 2 - Poor. 34 out of 984 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 984 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lovely spacious rooms.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spacious rooms, with all the things you expect in a good hotel. Would stay again.
Stayed 3 nights in May 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool had a horrible mould smell. There are quite a lot of phone towers attached to the roof so the EMF was extraordinarily high. The staff were super friendly but the atmosphere was not good - kind of dark and dreary.
Stayed 1 night in May 2022

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately this hotel was not at the level we expected for the price we paid. Old, items out of service, were just the beginning. Only saving grace was the helpful reception staff. Will not be staying here again.
Stayed 5 nights in Apr 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service
We stayed in a "classic" room (one that is yet to be refurbished. It was still nice. The view of the harbour is great. Unfortunately the Pullman also now owns/runs the casino in immediate view from the window, and it needs refurbishment as it is now a bit of an eyesore.
Stayed 2 nights in Apr 2022