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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Pullman Cairns International

Photo gallery

Featured image
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
In-room dining
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
UNESCO Sustainable Property

Pullman Cairns International

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationCairns Zoom and Wildlife Dome1 min walk
    Popular LocationReef Hotel Casino3 min walk
    Popular LocationReef Fleet Terminal6 min walk
    AirportCairns, QLD (CNS-Cairns Intl.)12 min drive

Choose dates to view prices

Premium Twin Room, 2 Double Beds, Mountain View

4.8/5 guest room rating
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Twin Room, 2 Single Beds, Mountain View

4.5/5 guest room rating
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

Room, 1 Queen Bed, Harbour View

4.4/5 guest room rating
  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 King Bed, Harbour View

5/5 guest room rating
  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premium Twin Room, 2 Double Beds, Harbour View

4.7/5 guest room rating
  • 40 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Twin Room, 2 Single Beds, Harbour View

4.4/5 guest room rating
  • 40 sq m
  • Harbor view
  • Sleeps 4
  • 2 Single Beds

Room, 1 Queen Bed, Mountain View

4.7/5 guest room rating
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

About this area

Cairns

Located in Cairns's Cairns Central Business District neighbourhood, Pullman Cairns International is in the city centre and near the beach. Sugarworld Waterpark is a popular area attraction and if an activity is on the agenda, Reef Fleet Terminal and Cairns Marlin Marina are worth checking out. Cairns Zoom and Wildlife Dome and ZOO To You HQ Wildlife Discovery Centre are also worth visiting. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.
Popular Location

What's nearby

  • Cairns Zoom and Wildlife Dome - 1 min walk
  • Reef Hotel Casino - 3 min walk
  • Cairns Convention Centre - 5 min walk
  • Reef Fleet Terminal - 6 min walk
  • Cairns Night Markets - 7 min walk

Getting around

  • Cairns Station - 15 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 12 min drive

Restaurants

  • Lobby Bar — 1 min walk
  • Coco's Restaurant — 1 min walk
  • Fusion Art Bar & Tapas - 3 min walk
  • Bang & Grind - 3 min walk
  • Ganbaranba - 4 min walk

About this property

Pullman Cairns International

Luxury Cairns hotel in Cairns Central Business District, walk to Cairns Convention Centre
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 321 rooms offer free wired Internet, balconies and LED TVs with satellite channels. 24-hour room service, coffee makers and free newspapers are among the other amenities available to guests.
Pullman Cairns International offers 321 forms of accommodation with a safe and free newspapers. Rooms open to balconies. 32-inch LED televisions come with premium satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vie Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (AUD 12 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 37 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 12:30 AM
Early check-in subject to availability
Early check-in fee: AUD 20
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 20
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 37 per person (approximately)
  • Covered self-parking fee: AUD 12 per day
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of AUD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Frequently asked questions

Can I cancel my reservation for free at Pullman Cairns International and receive a full refund?
Yes, Pullman Cairns International offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Cairns International cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pullman Cairns International?
As of 15 Apr. 2021, prices found for a 1-night stay for 2 adults at Pullman Cairns International on 21 Apr. 2021 start from AU$219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Pullman Cairns International have a pool?
Yes, this property has an outdoor pool.
Is Pullman Cairns International pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pullman Cairns International?
Self-parking is available for AUD 12 per day.
What time is check-in at Pullman Cairns International?
Check-in is from 2:00 PM - 12:30 AM. Early check-in is available for a fee of AUD 20 (subject to availability).
What time is check-out at Pullman Cairns International?
Checkout is at 11 AM. Late checkout is available for AUD 20 (subject to availability).
Where is Pullman Cairns International located?
Located in Cairns Central Business District, this luxury hotel is within a 5-minute walk of Cairns Zoom and Wildlife Dome and Cairns Convention Centre. Cairns Esplanade and Reef Fleet Terminal are also within 15 minutes. Cairns Station is 15 minutes by foot.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 472 out of 978 reviews
5 - Excellent 48%
Rating 4 - Good. 354 out of 978 reviews
4 - Good 36%
Rating 3 - Okay. 107 out of 978 reviews
3 - Okay 11%
Rating 2 - Poor. 30 out of 978 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 978 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Hotel is too old, staffs were too slow when checking in, the worst Pullman I ever stayed.
Stayed 5 nights in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to most things, restaurants, casino, esplanade
Stayed 1 night in Mar 2021

3/5 Okay

Business traveller
Liked: Staff & service
Staff were very friendly and helpful. I have always enjoyed the atrium , dining and bar experience there. The breakfast was very well set up with Covid restrictions in place . Better than other hotels I’ve stayed at in the last year. And food was delicious , good range. Rooms have become very shabby since I first stayed there 7 year ago. Dirty and damaged walls, threadbare towels and chairs, water damage to furniture and fittings . TV choice was terrible, no complimentary movies like other hotels, and TV remote hardly worked. No dressing gown or water. Certainly not 4 or 5 star. Fine for a few days on my own. If I had booked there for a honeymoon or special occasion I would be very disappointed. Other venues in Cairns are much more modern and luxurious for the same price.
Stayed 2 nights in Mar 2021

3/5 Okay

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Staff not very friendly. Trying to order room service was difficult, phones in the room don’t work.
Stayed 4 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool wasn't the best for us because it's one depth (too deep) and we have a toddler. The laundry facilities were to expensive. The room and hotel itself was great, great location and staff were very friendly. Overall good stay
Stayed 6 nights in Mar 2021

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