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Overview of Bailey, a Crystalbrook Collection Hotel and Residence

Photo gallery

Lobby
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing

Bailey, a Crystalbrook Collection Hotel and Residence

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationCairns Night Markets2 min walk
    Popular LocationJute Theatre2 min walk
    Popular LocationCairns Esplanade7 min walk
    AirportCairns, QLD (CNS-Cairns Intl.)10 min drive

Choose dates to view prices

  • Family Urban

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsFamily Urban
  • Urban King

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsUrban King
  • Three Bedroom Residence

    Room amenities

    • 95 sq m
    • City view
    • Sleeps 8
    • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsThree Bedroom Residence
  • Urban Twin

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsUrban Twin
  • Urban Queen

    4.3/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsUrban Queen
  • Two Bedroom Residence

    5/5 guest room rating

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 6
    • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
    More detailsTwo Bedroom Residence
  • Urban Master

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsUrban Master
  • One Bedroom Residence

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsOne Bedroom Residence

About this area

Cairns

Bailey, a Crystalbrook Collection Hotel and Residence is located in Cairns's Cairns Central Business District neighbourhood. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Sugarworld Waterpark and Muddy's Playground are also worth visiting.
Popular Location

What's nearby

  • Cairns Night Markets - 2 min walk
  • Jute Theatre - 2 min walk
  • St Monica's Cathedral - 5 min walk
  • Cairns Esplanade - 7 min walk
  • Esplanade Lagoon - 7 min walk

Getting around

  • Cairns Station - 12 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • CC's Bar & Grill — 1 min walk
  • Oasis Kebab - 3 min walk
  • Grill'd - 3 min walk
  • Perrotta's at the Gallery - 4 min walk
  • The Woolshed Chargrill & Saloon Bar - 4 min walk
View map

About this property

Bailey, a Crystalbrook Collection Hotel and Residence

Luxury Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and concierge services. All 217 soundproofed rooms feature free WiFi and espresso makers. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Bailey, a Crystalbrook Collection Hotel and Residence offers 217 forms of air-conditioned accommodation with espresso makers and a safe. Flat-screen televisions come with digital channels, first-run films and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 12 per day)
  • Valet parking on site (AUD 22 per day)
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • First-run films
  • Flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free tea bags/instant coffee

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: AUD 12 per day
  • Valet parking fee: AUD 22 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Bailey a Crystalbrook Collection Hotel
Bailey, a Crystalbrook Collection Hotel and Residence Hotel
Bailey, a Crystalbrook Collection Hotel and Residence Cairns

Frequently asked questions

Can I cancel my reservation for free at Bailey, a Crystalbrook Collection Hotel and Residence and receive a full refund?
Yes, Bailey, a Crystalbrook Collection Hotel and Residence offers free cancellation on select room rates, because flexibility matters! Please refer to Bailey, a Crystalbrook Collection Hotel and Residence cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Bailey, a Crystalbrook Collection Hotel and Residence?
As of 24 Jan. 2021, prices found for a 1-night stay for 2 adults at Bailey, a Crystalbrook Collection Hotel and Residence on 1 Feb. 2021 start from AU$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Bailey, a Crystalbrook Collection Hotel and Residence have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.
Is Bailey, a Crystalbrook Collection Hotel and Residence pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Bailey, a Crystalbrook Collection Hotel and Residence?
Self-parking is available for AUD 12 per day. Valet parking is available for AUD 22 per day. Limited spots are available.
What time is check-in at Bailey, a Crystalbrook Collection Hotel and Residence?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Bailey, a Crystalbrook Collection Hotel and Residence?
Checkout is at 11:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Bailey, a Crystalbrook Collection Hotel and Residence located?
Located in Cairns Central Business District, this luxury hotel is within a 10-minute walk of Cairns Night Markets, Cairns Esplanade, and Cairns Marlin Marina. Reef Fleet Terminal and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 12 minutes by foot.
4.7
Exceptional
Rating 5 - Excellent. 59 out of 78 reviews
5 - Excellent 76%
Rating 4 - Good. 17 out of 78 reviews
4 - Good 22%
Rating 3 - Okay. 1 out of 78 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 78 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 78 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Position was excellent. Walking distance to everything.
Stayed 8 nights in Dec 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel with good customers service, understanding and helpful. If I could rate it up to 100 I would but let me stick with 10/10
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice brand new hotel. small pool for the size of the hotel. night auditor wasn't helpful or friendly.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very modern and great location. Excellent steak restaurant.
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

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