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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.7 out of 5 Exceptional
70 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationCairns Night Markets2 min walk
Popular LocationCairns Esplanade7 min walk
Popular LocationEsplanade Lagoon7 min walk
AirportCairns, QLD (CNS-Cairns Intl.)12 min drive

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About this area

Cairns

Bailey, a Crystalbrook Collection Hotel and Residence is located in Cairns's Cairns Central Business District neighbourhood. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Sugarworld Waterpark and Cairns Aquarium are also worth visiting.
View map
Popular Location

What's nearby

  • Cairns Night Markets - 2 min walk
  • St Monica's Cathedral - 5 min walk
  • Cairns Esplanade - 7 min walk
  • Esplanade Lagoon - 7 min walk
  • Reef Hotel Casino - 9 min walk

Getting around

  • Cairns Station - 12 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.) - 12 min drive

Restaurants

  • CC's Bar & Grill — 1 min walk

About this property

Bailey, a Crystalbrook Collection Hotel and Residence

Luxury Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and massage/treatment rooms. All 217 rooms feature thoughtful touches such as espresso makers and bathrobes, along with conveniences such as electric kettles and free tea bags/instant coffee. Complimentary wireless Internet access and 24-hour room service are standard, as are flat-screen TVs with digital channels.
Bailey, a Crystalbrook Collection Hotel and Residence offers 217 forms of air-conditioned accommodation with espresso makers and a safe. Flat-screen televisions come with digital channels, first-run films and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: AUD 12 per day
  • Valet parking: AUD 22 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: AUD 38 for adults and AUD 38 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Dry-cleaning service
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Spa

  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • First-run films
  • Flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 5:00 PM) and Monday - Sunday (9:00 PM - 5:00 AM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Swimming pool

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 38 for adults and AUD 38 for children (approximately)
  • Self-parking fee: AUD 12 per day
  • Valet parking fee: AUD 22 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Bailey a Crystalbrook Collection Hotel
Bailey, a Crystalbrook Collection Hotel and Residence Hotel
Bailey, a Crystalbrook Collection Hotel and Residence Cairns

Frequently asked questions

Can I cancel my reservation for free at Bailey, a Crystalbrook Collection Hotel and Residence and receive a full refund?
Yes, Bailey, a Crystalbrook Collection Hotel and Residence offers free cancellation on select room rates, because flexibility matters! Please refer to Bailey, a Crystalbrook Collection Hotel and Residence cancellation policy on our site for more details about any exclusions or requirements.
Does Bailey, a Crystalbrook Collection Hotel and Residence have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.
Is Bailey, a Crystalbrook Collection Hotel and Residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at Bailey, a Crystalbrook Collection Hotel and Residence?
Self-parking is available for AUD 12 per day. Valet parking is available for AUD 22 per day. Limited spots are available.
What time is check-in at Bailey, a Crystalbrook Collection Hotel and Residence?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Bailey, a Crystalbrook Collection Hotel and Residence?
Checkout is at 11:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Bailey, a Crystalbrook Collection Hotel and Residence located?
Located in Cairns Central Business District, this luxury hotel is within a 10-minute walk of Cairns Night Markets, Cairns Esplanade, and Cairns Marlin Marina. Reef Fleet Terminal and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 12 minutes by foot.
4.7
Exceptional
70 reviews
5 - Excellent
53
4 - Good
15
3 - Okay
1
2 - Poor
1
1 - Terrible
0

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, modern and clean. Perfect location to walk all places in Cairns. Would definitely return
Stayed 5 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It’s new with good service. So much in Cairns is tired and rundown
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I requested that my room be cleaned and it was only half completed. No coffee or tea was replenished the tissue box was empty, the attention to detail was a little poor
Stayed 5 nights in Feb 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & pristine rooms. The only downside is the size of the rooms (we got an Urban Master), a small downside I admit but worth mentioning so others booking take it into consideration when booking.
Stayed 1 night in Feb 2020