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Overview of Crystalbrook Bailey

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing

Crystalbrook Bailey

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationCairns Esplanade7 min walk
    Popular LocationCairns Marlin Marina10 min walk
    Popular LocationReef Fleet Terminal10 min walk
    AirportCairns, QLD (CNS-Cairns Intl.)10 min drive

Choose dates to view prices

Family Urban

5/5 guest room rating
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Urban King

5/5 guest room rating
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Residence

  • 95 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Urban Twin

5/5 guest room rating
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Urban Queen

4/5 guest room rating
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Residence

5/5 guest room rating
  • 70 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Urban Master

5/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Residence

5/5 guest room rating
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this area

Cairns

Crystalbrook Bailey is located in Cairns's Cairns Central Business District neighbourhood. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Sugarworld Waterpark and Muddy's Playground are also worth visiting.
Popular Location

What's nearby

  • Cairns Night Markets - 2 min walk
  • Cairns Esplanade - 7 min walk
  • Esplanade Lagoon - 7 min walk
  • Cairns Marlin Marina - 10 min walk
  • Reef Fleet Terminal - 10 min walk

Getting around

  • Cairns Station - 12 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • CC's Bar & Grill — 1 min walk
  • Oasis Kebab - 3 min walk
  • Grill'd - 3 min walk
  • Perrotta's at the Gallery - 4 min walk
  • The Woolshed Chargrill & Saloon Bar - 4 min walk

About this property

Crystalbrook Bailey

Luxury Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and concierge services. All 217 soundproofed rooms feature free WiFi and espresso makers. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Crystalbrook Bailey offers 217 forms of air-conditioned accommodation with espresso makers and a safe. Flat-screen televisions come with digital channels, first-run films and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 12 per day)
  • Valet parking on site (AUD 22 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • First-run films
  • Flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free tea bags/instant coffee

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: AUD 12 per day
  • Valet parking fee: AUD 22 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Can I cancel my reservation for free at Crystalbrook Bailey and receive a full refund?
Yes, Crystalbrook Bailey offers free cancellation on select room rates, because flexibility matters! Please refer to Crystalbrook Bailey cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crystalbrook Bailey?
As of 15 Apr. 2021, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on 18 Apr. 2021 start from AU$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crystalbrook Bailey have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.
Is Crystalbrook Bailey pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crystalbrook Bailey?
Self-parking is available for AUD 12 per day. Valet parking is available for AUD 22 per day. Limited spots are available.
What time is check-in at Crystalbrook Bailey?
Check-in is from 2:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Crystalbrook Bailey?
Checkout is at 11:00 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Crystalbrook Bailey located?
Located in Cairns Central Business District, this luxury hotel is within a 10-minute walk of Cairns Night Markets, Cairns Esplanade, and Cairns Marlin Marina. Reef Fleet Terminal and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 12 minutes by foot.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 68 out of 93 reviews
5 - Excellent 73%
Rating 4 - Good. 21 out of 93 reviews
4 - Good 23%
Rating 3 - Okay. 2 out of 93 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 93 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 93 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was fantastic, lots of well designed space and storage, comfortable bed. However the hotel boasts a green clean image and at breakfast the yoghurt container(plastic) the glass orange juice bottle and napkin all went into one bin....no recycling. The use of technology is poor. I could not check in via the App . The in room IPAD is great if your an Apple products person. I use android and had to spend time on my device to find out what functions there were on the IPAD.? It would be great if the app was linked to in room function like A/C and lights. Its not a great green policy to have the A/C on in empty rooms. I can control all my home service functions with an app and time when I will need the AC to activate. For a modern hotel it lack class and style. As a engineer I found the choice of building material not durable and already showing signs of wear( corridor flooring, carpet in room stained and wall features). The open plan lobby felt strange, as if we were in the departure lounge of an airport. Bailey gives the impression its designed as a quick "get up and go" approach style. Unfortunately it not every bodies style and we would not book again preferring a more traditional welcoming front of house/reception with better sign posting ( we could not find the gym...not listed on the IPAD or in the lift). The gym also lack enough cardio vascular equipment. More bikes, rowers and treadmills
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean new and beautiful! Loved the service we received and the facilities
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and we had a very pleasant experience.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am happy to stay there, good location and easy access every where.
Stayed 5 nights in Dec 2020

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