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Cairns City Palms

Photo gallery for Cairns City Palms

Featured image
Outdoor pool, pool loungers
Balcony
View from Room
Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Overview of Cairns City Palms

Cairns City Palms

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
199 Sheridan Street, Cairns North, QLD, 4870

Explore the area

  • Popular LocationCairns Esplanade Charles Street Parkland5 min walk
  • Popular LocationCairns Esplanade19 min walk
  • Popular LocationCairns Central Shopping Centre19 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)6 min drive

Choose dates to view prices

About this area

Cairns

Located in Cairns, Cairns City Palms is in the entertainment district and near the boardwalk. Cairns Night Markets and Cairns Central Shopping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Muddy's Playground and Centenary Lakes Botanic Gardens. Don't miss out on a visit to Esplanade Lagoon.

What's nearby

  • Cairns Esplanade Charles Street Parkland - 5 min walk
  • Cairns Base Hospital - 11 min walk
  • St Monica's Cathedral - 13 min walk
  • Cairns Esplanade - 19 min walk
  • Cairns Central Shopping Centre - 19 min walk

Getting around

  • Cairns Station - 2 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive

Restaurants

  • Cock & Bull - 3 min walk
  • Bayleaf - 7 min walk
  • Dunwoody's Tavern - 12 min walk
  • Muddy's Cafe - 12 min walk
  • Bagus indonesian traditional cuisine - 13 min walk

About this property

Cairns City Palms

4-star Cairns motel in Cairns North, near Cairns Performing Arts Centre
This smoke-free motel features an outdoor pool, a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 33 rooms feature comforts such as Egyptian cotton sheets and down comforters, while conveniences include fridges and microwaves. In-room free WiFi and electric kettles are standard, as are flat-screen TVs with cable channels.
Cairns City Palms offers 33 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and a hairdryer. Beds feature Egyptian cotton sheets, down comforters and premium bedding. 42-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Free off-site parking

Food and drink

  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • High chair
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • Italian
  • Spanish
  • Swedish

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

More

  • Renovated entire property – June 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Cookware/dishes/utensils
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Ice maker
  • Microwave
  • Fridge
  • Spices
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 3 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night.
Cots (infant beds) are available for AUD 5 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: AUD 5 per night
  • Rollaway bed fee: AUD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 77 out of 164 reviews
5 - Excellent 47%
Rating 4 - Good. 69 out of 164 reviews
4 - Good 42%
Rating 3 - Okay. 13 out of 164 reviews
3 - Okay 8%
Rating 2 - Poor. 4 out of 164 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 164 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
Great stay for 2 nights. Very clean, comfortable, easy to get to. Friendly staff, complimentary scones for a quick bite for breakfast.
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
No drama's at all staff were friendly willing to help with any questions
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff - always super helpful and friendly. Great offerings of amenities, inside and outside of room, though we didn’t get a chance to test much out due to limited time. Location is a little out of the way with it being 20mins or so to promenade but for the price and service, you can’t beat it!
Stayed 3 nights in Dec 2020

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It was really good. Good hospitality nice people.for sure i will stay there when going back down to cairns.
Stayed 5 nights in Nov 2020