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Overview of Park Regis City Quays

Photo gallery

Exterior
Outdoor pool
Outdoor pool
Balcony
Balcony

Park Regis City Quays

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking Available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationCairns Convention Centre4 min walk
    Popular LocationCairns Zoom and Wildlife Dome4 min walk
    Popular LocationReef Hotel Casino5 min walk
    AirportCairns, QLD (CNS-Cairns Intl.)13 min drive

Choose dates to view prices

  • Executive Two Bedroom Dual Key Apartment

    5/5 guest room rating

    Room amenities

    • 117 sq m
    • Sleeps 5
    • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed
    More details
  • Executive Hotel Room

    4.8/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard 2 Bedroom Dual Key Apartment

    5/5 guest room rating

    Room amenities

    • 88 sq m
    • Sleeps 5
    • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds
    More details
  • Executive One Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 117 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Standard 1 Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Standard Room, 1 Queen Bed

    4.1/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Cairns

Located in Cairns's Cairns Central Business District neighbourhood, Park Regis City Quays is on the Strip and on the waterfront. Reef Fleet Terminal and Cairns Marlin Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade. Sugarworld Waterpark and Cairns Zoom and Wildlife Dome are also worth visiting. Looking to get your feet wet? Scuba diving, snorkelling and sailing adventures can be found near the property. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Cairns Convention Centre - 4 min walk
  • Cairns Zoom and Wildlife Dome - 4 min walk
  • Reef Hotel Casino - 5 min walk
  • Reef Fleet Terminal - 9 min walk
  • Cairns Night Markets - 9 min walk

Getting around

  • Cairns Station - 14 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.) - 13 min drive

Restaurants

  • JaffleHead - 3 min walk
  • Ganbaranba - 4 min walk
  • Bang & Grind - 4 min walk
  • Tamarind Restaurant - 4 min walk
  • Corea Corea - 4 min walk
View map

About this property

Park Regis City Quays

Waterfront Cairns hotel in Cairns Central Business District, walk to Cairns Convention Centre
This smoke-free hotel features an outdoor pool, self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and barbecues are on-site. All 67 rooms provide conveniences such as fridges and microwaves, plus free WiFi and balconies. Guests will also find iPod docking stations, LCD TVs and coffee/tea makers. Weekly housekeeping is available.
Park Regis City Quays offers 67 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. Rooms open to balconies. Fridges, microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 15 per day; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Linens

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50 per night.
Cots (infant beds) are available for AUD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: AUD 15 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Cleaning/housekeeping/linen fee: AUD 17.85 per day, varies per unit size
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

City Quays
Park Regis City
Park Regis City Quays
Park Regis City Quays Cairns
Park Regis City Quays Hotel
Park Regis City Quays Hotel Cairns
Regis City
Park Regis City Quays Cairns
Park Regis City Quays Hotel
Park Regis City Quays Cairns
Park Regis City Quays Hotel Cairns

Frequently asked questions

Can I cancel my reservation for free at Park Regis City Quays and receive a full refund?
Yes, Park Regis City Quays offers free cancellation on select room rates, because flexibility matters! Please refer to Park Regis City Quays cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Park Regis City Quays?
As of 26 Jan. 2021, prices found for a 1-night stay for 2 adults at Park Regis City Quays on 2 Feb. 2021 start from AU$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Park Regis City Quays have a pool?
Yes, this property has an outdoor pool.
Is Park Regis City Quays pet-friendly?
No, pets are not allowed at this property.
How much is parking at Park Regis City Quays?
Self-parking is available for AUD 15 per day.
What time is check-in at Park Regis City Quays?
Check-in is from 2:00 PM - 9:00 PM.
What time is check-out at Park Regis City Quays?
Checkout is at 10 AM. Late checkout is available for AUD 40 (subject to availability).
Does Park Regis City Quays provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Park Regis City Quays located?
Located in Cairns Central Business District, this hotel is within a 10-minute walk of Cairns Convention Centre and Reef Fleet Terminal. Cairns Esplanade and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 14 minutes by foot.
4.1
Very good
Rating 5 - Excellent. 285 out of 794 reviews
5 - Excellent 36%
Rating 4 - Good. 336 out of 794 reviews
4 - Good 42%
Rating 3 - Okay. 121 out of 794 reviews
3 - Okay 15%
Rating 2 - Poor. 38 out of 794 reviews
2 - Poor 5%
Rating 1 - Terrible. 14 out of 794 reviews
1 - Terrible 2%

4.2/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with family
Happy face iconLiked: Amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
It was a good room, the towels and the room was clean. But the Mattress was terrible, almost everyday we had back pain, As We expect from a 4-Star hotel, the staff should be very hospitable and friendly , a few of them were good, but most of them were just looking their monitors and not even caring about their customers.
Stayed 6 nights in Dec 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small and basic but pretty much all we needed.... it was clean and in a great location..only complaint I had was there was no hot water . 😢
Stayed 1 night in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Although the room we booked said it had a pool view, it was a view of the next door hotel's pool. The Park Regis pool is on the roof, small and uninteresting. We had a one bedroom apartment which was comfortable and clean. Handy to the boardwalk around the water and the Casino. Tv in both the living and bedroom. Check in was fast and friendly. Paid for a carpark in the next building.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where we wanted to be and a short walk to the wharf and piers.
Stayed 1 night in Oct 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow to check-in
Room was good, nice and clean. Check-in took over 30 minutes. 1 lady working on the front desk, 12 people in reception to check-in. Slow. And the aircon was struggling. No car parking even though ad said car parking. I asked if I could pay for it and was told there weren’t any parks left.
Stayed 1 night in Oct 2020

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