Portola Hotels, San Francisco

"Air conditioning was fine. I could smell bacon cooking every morning and the room always smelled like bacon. "

"Great location and friendly staff! "

"Location and affordability are the best reason to stay at Embassy - you are in the middle of it all and can walk or ride within minutes of most of the best Downtown has. The location is gritty by some standards but the community around the Embassy pretty much stays to themselves - you are next to some great schools and great local restaurants - the Embassy is very clean, it is an older building and its age shows, but the staff keep things in great order. We had a double room which was very spacious there is no a/c but the window fully opened and let cooler air into the room. The floors and walls are thin - depending who your neighbors are you will hear conversations and know when they are walking around their rooms. The restroom is a great size good amenities and the shower/tub worked well. The room had an iron and board and hair dryer television is DirecTV and familiar to operate. Overall - if you're in town and need a safe comfortable affordable place to be your starting point in the city and your resting place in the evening your won't go wrong with the Embassy. "

"Great location. Near the waterfront and North Beach (you can walk to everything. Unfortunately, my room needed a reno. The carpet, shower head and office chair need to go. I also don't think it was cleaned very well. "

"Room was remodeled and very neat and clean. View of the city was wonderful. Staff was very nice from front desk to housekeeping. Amenities on property were wonderful. My son loved the pool table, foosball, and games. Free coffee was wonderful and you can purchase goodies right on property. Seating areas just to hangout were great. Only two things that were opportunities….. the a/c blows right on the bed, it needs some sort of diverter and the shower pressure was okay and products were not great (shampoo doesn’t lather well and body wash okay). We loved it overall and will be back."

"I was able to hear noise from other rooms. "

"Not good "

"Room was clean but small. Bathroom was cramped and very small. It gets hot in the room pretty quickly and takes a while to cool down, even with the window open. Hotel is very dated, the restaurant is not open and hasn't been since Covid. Staff is not very warm and friendly. This place is definitely not worth the price they are charging. "

"Great location with a bit of history for the movie buffs. Easy walk down to Union Square and transport options all around. The staff couldn’t have been more helpful. "