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" We had a top floor room with a magnicent ocean view"

"Check-in was extremely difficult at this property. I had called in advance to inform them that I would be a late check-in and got told that it was ok and hung up on. When I arrived, the reception had closed and noone was answering the phone number left so I had no information about my room until they called me back. The floor in the room was sticky and there were cockroaches. The bathroom was so tiny that it was hard to be inside and close the door. There was mould around the sink and the shower leaked which had previously damaged the bottom of the door due to water. The air con did not work properly and was loud - probably needed a service. It was also leaking some brownish coloured liquid on the wall. Whilst there is parking on site, there is not enough parking for all the rooms and this is not allocated, meaning that we had to park out on the main road. I would absolutely not stay at this property or recommend. "

"Very corporate. Good facilities but very impersonal. Only hotel on our whole trip where we didn’t get milk in the fridge! Wouldn’t stay there again. Much nicer places in the area "

"No . No Ocean View, however, I enjoyed the proximity of the property to the festival and the pool was very good."

"Good clean room. Nice comfortable bed. Thanks. "

"All of the above plus the constant examples wonderful design - high quality materials in building and decor. Gosford, now that it has a venue like this, has finally become a City. Attention to detail in every area, quality fittings and decrations and that little extra like miniature kitchen."

"Thank you Encore for 2 beautiful days. This is the second time coming. My parents throughly enjoyed their stay. I can’t fault this wonderful hotel. The staff are amazing and everything is a breeze. The rooms are neat and clean. "

"Nice, large rooms. Friendly staff"

"Large unit for great mid week price. Would be 10/10 with some attention to detail. TV cable box did not work. Tried all options and talked to front desk. She was helpful but I gave up and plugging in my laptop to the TV which worked fine. Pool maintenance person is really needed every morning. First 2 days the main pool was full of leaves. The next day it was cleaned up nice. The second pool was taken over by the ducks and duck poop deck so we went back to the main pool. Top step of stairs out of main pool deck is a few inches higher than the rest and had a few close calls. Overall staff were great and we really enjoyed our stay. Did not eat at restaurant or golf so cannot comment on those. Would definitely come back and stay again. "