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"Very nice service "

"Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain. "

"Close to Atami Station, so easy to access trains, busses, taxis and shopping. Not as many amenities as a more expensive hotel, but they supply everything you need and there’s a Family Mart one block away. The staff are lovely and helpful. Everything was clean and comfortable. Free breakfast is small by North American standards, but I enjoyed it very much. This is a great, affordable Japanese hotel in a small onsen town. It was better than I expected at this price point. Two thumbs up! PS Don’t skip the Atami pudding in town, it’s worth waiting in line."

"Awesome stay"

"Good experience of Japanese hotel with onsen inside and outside big so not crowded in fact I had onsen to myself in morning"

"Amazing food, beautiful and well kept rooms, and we loved the private balcony baths."

"Very traditional experience. High quality food. Nice onsen."

"I stayed here with my sisters and we had the best time ever. Every meal was prepared with great care and details, and delicious. Outdoor spa in snow was fantastic. And more than anything their staff members were unforgettably friendly and kind. We want to visit again soon for sure. "

"Absolutely stunning property. Delicious breakfast buffet. Wish the shuttle to the stations were more frequent. "