Search New Earswick hotels

"Good all round hotel. Enjoyed the river view and convenient for town. The bedroom didn't have any extra items like water, or small body lotion shower gels. Just one soap dispenser bath and wash hand basin. Clean room, quiet. Good evening meal and good choice, I'm gluten free, allergy. Breakfast good , supplied gluten free toast and cereals. Good lounge with outlook to river. Has parking space, unfortunately all booked up. "

"Lovely hotel and delicious breakfast"

"Great location, friendly staff and clean rooms"

"Old shower controls I found hard to use. I had a problem with the door, but a maintenance man came quickly to fix it!"

"Great location and lovely breakfast. Air con not working in the room, reported it and manager came and reset it, worked for 10 minutes and broke again. Too noisy outside to have the window open. Reported our disappointment on check out and ignored. Recommend for location but ask for a room river side. "

"We stayed in a twin room. It was very dark, and the bathroom was quite small. We did not even have a place to hang the hand towel. Room service was quick, but the restaurant was quite slow. Great location!"

"Great location ,great hotel , very Grand !"

"The room was ok on arrival if you look past the stains on the carpet and hole in the hand towel. When I opened the hand towel a big clump of dark brown hair fell out of it. Made me feel sick. Staff were nice. Check in was horrendous with only one person on the desk so a massive queue had formed. They take £100 off your card “in case” you spend anything on your room during your stay. Parking is ridiculous at £18 a night and a tiny car park it’s difficult to find a spot. Preparations for a wedding stopped us using the overflow car park. Restaurant food was barely ok and very expensive. We were asked if we’d like water for the table then charged £4.50 for the pleasure. Saying that breakfast is wonderful with lots of choice. The spa treatments were fully booked all weekend due to the wedding but the pool etc was available. Don’t use the lockers. If you’re lucky enough to get into one you won’t be able to use it again to get your belongings back as the locks are dodgy. The reception staff have to come in and smash the door off to get you your things out. They advertise free WiFi but we could never log on. The TV doesn’t connect either so only the usual channels to watch. All in all with the tired rooms, poor parking and poor food the stay is overpriced and definitely not a luxury stay. I wouldn’t go back."

"Hotel and staff were very good. Only issue we had were noisy guests on our floor shouting late at night. That's not something we expected in a Hilton brand property."