6/10 Okay
Angela
Travelled with group
19 Apr 2024
Liked: Staff & service
This was for an overnight stay whilst visiting York. I did anticipate that the Mercure Fairfield Manor Hotel would be a slight upgrade from your everyday Premier Inn but was slightly dissappointed with the condition of our hotel room/bathroom. The furniture was antiquated & worn, the toilet handle was hanging off & the bath tap was constantly dripping. The thermostat on the wall for temperature regulation was not working correctly so it was either very cold or stiflingly hot & the radiator was actually turned off when we first arrived. We were also placed in a room that was right next to where the working staff would wheel large bins past us which made for noisy early morning/evening!
On a positive note, the breakfast was ample & well attended by the friendly culinary members of staff.
Angela
Stayed 1 night in Apr 2024