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Novotel York Centre

4.0 star property
Travelers start their day with an international breakfast before walking to Jorvik Viking Centre, then return to rejuvenate in the hotel's sauna or swimming pool

Choose dates to view prices

Located near York's historic city walls, Novotel York Centre offers international dishes at the Gourmet Bar. Guests can relax in the sauna, swim in the indoor pool, or enjoy views from the terrace. Practical amenities include dry cleaning services and luggage storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$158
includes taxes & fees
31 May - 1 June

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About this property

Novotel York Centre

  • Upscale hotel near Shambles
  • York Minster and York Racecourse are located near Novotel York Centre, which provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, Gourmet Bar, features international cuisine. Free in-room WiFi and conference space are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, multilingual staff and a TV in reception
    • A lift, a 24-hour front desk and a computer station
    • Guest reviews give top marks for the breakfast, helpful staff and walkable location
  • Room features
  • All 146 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • 55-inch TVs with digital channels
    • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Self-parking fee: GBP 19 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel York Centre have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel York Centre?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel York Centre on 31 May 2026 start from AU$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel York Centre pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel York Centre?

Self-parking is available for GBP 19 per night.

What time is check-in at Novotel York Centre?

Check-in start time: 4:30 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 40 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel York Centre?

Checkout is at 11:00 AM. Late checkout is available for GBP 40 (subject to availability).

Where is Novotel York Centre located?

Located in Fishergate, this hotel is within a 15-minute walk of York Barbican and Shambles. Yorkshire's Winter Wonderland and Clifford's Tower are also within 10 minutes. York Station is 20 minutes by foot and York (QQY-York Train Station) is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 539 out of 1016 reviews
Rating 8 - Good. 304 out of 1016 reviews
Rating 6 - Okay. 115 out of 1016 reviews
Rating 4 - Poor. 35 out of 1016 reviews
Rating 2 - Terrible. 23 out of 1016 reviews

Reviews

Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for visiting York with kids. The room was spacious with 2 extra beds for broods and the swimming pool was lovely and clean. Would stay again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated for a walk around York! Our room was clean, comfortable and bright. Breakfast was fresh with a wide selection of options available while other restaurant meals served well after a day of activity. Staff were friendly and happy to help with our enquiries. Would recommend this hotel.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Danyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here and the staff were very helpful. The room was clean and quiet. Overall very nice!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Comfortable reception and dining area. Stayed on a one bed suite room which was good for a young family (2 adults, 2 children). Swimming pool recently renovated on 2024 and is a nice addition to the stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities
Room was great, staff were friendly and helpful and the pool and sauna facilities were excellent.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and easy to get into the centre of York. The hotel also has plenty of parking, which is a real plus. That said, charging nearly £20 to park overnight feels a little steep, especially when you’re already staying at the hotel. Overall a convenient base, but the parking price does take the shine off slightly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lisa

Clean room, helpful staff, comfy beds
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast selection
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Breakfast was really good. The swimming pool was a nice extra. Hotel is located in a convenient setting not far from the centre.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was spotless and very comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alfredo S

Liked: Cleanliness, property conditions & facilities
The room was in great condition The staff was very friendly!
I’d like to say thank you and recognize Lilly pictured here with me in this photo. She was very sweet and kind. She offered many good suggestions for sightseeing and excellent recommendations for restaurants.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with excellent service and breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Svetoslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, 10min walk from centre of York. The staff is lovely, nice and clean room.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Chris

Liked: Staff & service, amenities
The staff were lovely, the breakfast was great and the swimming pool excellent.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Mary

Liked: Staff & service, amenities, property conditions & facilities
Pros- Good pool. Great breakfast with wide variety. Lovely restaurant staff. Lovely maintenance staff. Good location a little away from the centre. Some nice restaurants nearby. Plenty of space for paid parking. Comfy beds. Accomodates kids well. Cons- Sewage smell from basin. Reception staff seem a little more overwhelmed than other staff. Signs of wear all over the room - carpets, broken lamp, superficial damage/scratches to bathtub.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Siri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, good breakfast,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Margaretha Theodora Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything. The staff were both pleasant and helpful. The hotel was within walking distance to the centre of town. The rooms were clean, bright and nicely laid out.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern shower and bedroom all looks quite new. Great breakfast options
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kes

Liked: Cleanliness, staff & service, amenities
The room was tidy and comfortable. The shower amazing and the staff very helpful and friendly.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room very nice, the location is great for York centre. The bonus is the car park owned by the hotel plenty of space.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Modern comfortable hotel with good breakfast. The staff were nice and friendly and bedroom was good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cansu

Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel! Only 15 mins to city center. Had a queen room with a sofa bed, very spacious comparing to other hotels with stayed before.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Romer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper opening windows when they are next replaced would be a great idea. Meeting rooms 1-4 are far to small and many more are needed.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and dog friendly!

Great location and dog friendly!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From a big beautiful clean room to the wonderful staff and the fantastic food in the restaurant, made our stay so enjoyable m, will definitely be back
Stayed 1 night in Oct 2025