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DoubleTree by Hilton York

4.0 star property

Choose dates to view prices

Located close to York Minster and Shambles, DoubleTree by Hilton York provides a free daily manager's reception, a terrace and a coffee shop/cafe. The on-site local cuisine restaurant, The Yorkshire bar & grill, offers breakfast, lunch, dinner, light fare and children's meals. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
The current price is AU$127
includes taxes & fees
14 June - 15 June
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The price is AU$179
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14 June - 15 June
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 17.95 for adults and from GBP 8.50 for children
  • Uncovered self-parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton York pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton York?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on 14 June 2026 start from AU$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton York?

Self-parking is available for GBP 25 per day.

What time is check-in at DoubleTree by Hilton York?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton York?

Checkout is at 11:00 AM.

Where is DoubleTree by Hilton York located?

Located in The Groves, this hotel is within a 10-minute walk of Shambles, York Minster and Merchant Adventurers' Hall. Jorvik Viking Centre and York Dungeon are also within 15 minutes. York Station is 15 minutes by foot and York (QQY-York Train Station) is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

7.4

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 381 out of 1006 reviews
Rating 8 - Good. 291 out of 1006 reviews
Rating 6 - Okay. 157 out of 1006 reviews
Rating 4 - Poor. 116 out of 1006 reviews
Rating 2 - Terrible. 61 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough great things about the experience. The staff at reception were welcoming, the room was spacious, clean and comfortable. Check in was easy. The breakfasts were outstanding—great selection, fresh, flavorful. Staff in the dining room were helpful and friendly. Highly recommend this hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very very helpful, couldn’t fault the room.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Staff at hotel were amazing . Room was very spacious and clean.. Breakfast was very nice. Hotel is in a great location for exploring York. Would highly recommend this hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Clean & spacious room. Good location. Friendly staff. Parking was expensive though (but then seems to be the norm in York).
Stayed 1 night in Jan 2026
Verified

8/10 Good

Paul

Liked: Cleanliness
Large room Quite noisy as was roadside Very comfy bed Great location
Room view
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Staff were very polite and friendly. The room was very clean. Fantastic location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Pleasant hotel, with large comfortable room, helpful courteous staff and convenient location for central York. Really great breakfast.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Bijal

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is outdated, grubby carpet, creaky floors, you can hear everyone walking above and below you. The noise outside keeps everyone from sleeping. No double glazing. The toilet didnt flush, you had to wait for water to fill up - which took ages. The location was good and so was the water pressure in the shower. That was it!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Hema

Liked: Cleanliness, staff & service, amenities
The room was lovely, good size family room. The reception staff were very friendly. Would be good if you coould provide a complimentary water bottle.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Lovely stay and very helpful staff. Thank you.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities
Staff were great nothing was too small. Rooom was clean, plenty off food for breakfast.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Very nice room, All staff very helpful and breakfast was the best I have had. It is on my will go back list.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mukti

Liked: Cleanliness, amenities, property conditions & facilities
clean room, all the necessary arrangements and helpful staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first point of contact was reception, they handled our check-in brilliantly , all staff throughout our stay were excellent, the room was comfortable and very clean, breakfast was tremendous
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Harjiv

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great location in the centre of town. Staff were happy to take our bags, when we arrived well ahead of check in, in fact all the staff whether in reception, breakfast or in the bar were polite and professional. Thought the rooms were excellent and very comfortable, huge comfy beds and spotless. Just enjoyed the layout of the hotel very relaxing with a nice atmosphere, overall an excellent stay and will definitely be back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities
Nice hotel. Clean well kept and great service, 2 minute walk into town
Stayed 1 night in Oct 2025
Verified

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff very helpful, loo roll holder needs fixing!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent check in and massive room!! Would stay again.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Carrie-Anne

Liked: Staff & service, property conditions & facilities
Good sized room with walk in shower.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, clean and comfortable. Pleasant staff. Limited parking,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Parking was pretty rubbish though, the car park only has a dozen or so spaces and getting a spot is pot luck, also a bit pricey at £25. The building itself is very big and beautifully decorated / furnished. Had a very nice stay. Although strange that check in is from 4pm, we have been to dozens of hotels and 3pm is generally check in time.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Karen

Liked: Cleanliness, staff & service
It would be good if the hotel was advertised as being positioned in the side of a busy road. We had a room right in the roadside and didn’t get a wink of sleep all night. Also our room was very cold. There was a small plug in heater which we put on as soon as we got in room but this didn’t make much difference for the small amount of time we were there. The room itself was clean, staff were friendly and breakfast was excellent value for money
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Really nice hotel, staff were helpful and friendly!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception were superb. Really welcoming and helpful. Really recommend.,
Stayed 1 night in Sep 2025