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"Breakfast 5/5 Location 5/5 Cleanliness 5/5"

"Room was spotless, staff were excellent and the free coffee and pastries in the lobby were greatly appreciated. A very nice perk."

"Great overall "

"The outdoor onsen is small"

"The hot spa for women only and men only was the highlight of the day. Reception staff were wonderful and the room was very clean. Location very close to train station a plus. Very easy to find bus to visit snow monkeys."

"Very nice breakfast "

"Great tidy warm hotel, very quiet and convenient."

"The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days to finish discovering all the dishes. Parking was free and very convenient - we were able to park very close to the lobby. The room was spacious and had a huge powder room and a very clean shower and bath area. Housekeeping was very good at making sure we were well supplied with drip coffee and bottled water everyday. The only small downside was the distance between the hotel and the closest town. Thankfully we drove, so it wasn't difficult to get in and out. The surrounding area is beautiful and we would love to visit again not just for the hotel, but also for the scenic spots!"

"Perfect for a solo visit to Nagano, right across from the station, a good view, all the amenities you need, and a great price"