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"Staff were friendly"

"Extremely courteous staff. Easy and quick check in. On-site restaurant and coffee bar was delicious. I feel very safe there with the locking garage. My go-to hotel when I'm in the City, usually having a loved one in the hospital."

"Polite, efficient staff. Quiet rooms. Clean bathroom."

"This is my third stay at the LUMA Hotel. I have been traveling to San Francisco quarterly for work trainings this past year and each time I have stayed at this hotel everything has been exceptional. I love the location in the thriving Mission area which is quieter and allows me to work and sleep soundly and feel my best. The service and amenities are top notch. The rooms are superbly clean, comfortable and with equipped with beautiful Etro toiletries and cozy comforts. Also, I love all the technology including the adorable robots that can deliver breakfast and easy to operate with a push of a button window treatments. There is a great size, 24-hour fitness center, a hotel bar and lounge, a rooftop restaurant and the little shop which has lovely gifts for the family at home. Some rooms have a beautiful view of the Mission Bay. I would like to compliment the entire team at the LUMA Hotel, especially Mr. Severino, the Made Curator, for creating the perfect home away from home for travelers to beautiful San Francisco. "

"Clean rooms. Exceptional service by all check in staff"

"Check in young lady was absolutely fantastic. Will be coming back because of her. Room and overall hotel was very clean and beautiful architecture. "

"Breakfast buffet was delicious but a little pricey"

"Excellent breakfast "

"Wonderful "