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"Incredible view and location, even without MT Fuji being visible during our trip. I would appreciate if there were more signs for onsen etiquette. We only knew because of prior research. Lots of spiders outside so unable to open the windows "

"This is a newer vacation property and theyve been open less than half a year at this point. The rooms are very clean and they provide amenities The staff are very accommodating as we checked in super late and they were extremely helpful. The manager at the time Naoya is an incredibly good natured young man. I would definitely stay here again. It is also a stones throw from the train station. They provided some breakfast pastries in the freezer and some bottles of water in the fridge."

"Gorgeous garden and the view of Mt Fuji "

"I’ve stayed in this property 3 times. Each time the staff has been exceptionally polite and helpful. Great English communication if needed. The Onsen on site is amazing with a fantastic view of Fuji. I haven’t tried the restaurant for dinner myself so I can’t comment on that but for breakfast it’s great. The hotel is also 5ish minutes from the FujiQ Highland stop so it’s convenient to get to if travelling from Tokyo and it’s half an hour one way to the Chureito Pagoda and half an hour the other way from Lake Kawaguchi. I’ve recommended this hotel to anyone who is staying in the area."

"It was an exceptional hotel with an excellent customer service and amazing facilities. Breakfast was never the best. Everything served was great food. Even a white toast might give you a different taste. You won’t regret it. Amazing facilities such as onsen, sauna, cold water whirlpool, Massage chairs, and the special skincare products by Kosé. "

"Everything ok with a Fuji view room"

"We stayed for 2 nights in late September (family of 3). The hotel is right on the lake, with beautiful views of Mt.Fuji from the roof top, and we had that same view from our room - it was spectacular! We had half board (breakfast and dinner) and the food and sevice were excellent. Onsen was an amazing experience - it was the first time for us and we loved it! That said, property could use some updates (for instance, our private bath was a bit outdated but it didn't bother us). Don't excpect super modern hotel, because that's not what Lakeland is. It is very charming and traditional. We enjoyed our stay very much and would stay again. "

"Nice"

"The best hotel I’ve ever stayed at. Excellent amenities. Excellent private and public onsens. Quiet. Calm. Relaxing. I slept like a. Baby for 13 hours after a massage and two hours at the onsen. Great breakfast too!!! Incredible stay. "