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"Staff was very understanding and helpful. Property was beautiful."

"The hotel was very clean! The food, breakfast and dinner was extraordinarily delicious. And the onsen was extremely relaxing! They also offer spa services, a masseuse that will come directly to your room! And the staff was very helpful and knowledgeable. What a great relaxing time!"

"Beautiful view of Mount Fuji, nice breakfast everyday and clean towels with bottles of mineral waters provided daily. Staff are also very welcoming."

"The buffet dinner was great!"

"Clean room, good food, great view of Mount Fuji, staff were helpful. The shuttle from and to the train station was also convenient."

"This is a little hidden gem of a location in lake kawaguchi. It is so good! I honestly have enjoyed our stay! The staff was nice and helpful, location is walking distance to several restaurants and convenient stores. If you have a car, it's much better! The house was very modern and the room was so spacious, nice and clean. If you are an adventure lover, this area is close to some sight seeing. It's not a problem if you don't have a car since the bus stop is close by. Hotel and location is a 10/10 for me"

"Incredible staff, very clean room with a great view of Fujisan! The onsen was fantastic also with views. Great place to spend the evening in Kawaguchiko "

"I had a wonderful stay at this hotel! The room was very clean and comfortable, and the highlight was the breathtaking view of Mount Fuji from our room—it was truly unforgettable. The hotel also offers a Japanese-style public bath, which was a relaxing and authentic experience after a long day. Everything exceeded my expectations, especially considering the very reasonable price. I really enjoyed my stay and would absolutely recommend this hotel."

"酒店服務員服務非常細心，因為酒店規定接送客戶從酒店到河口湖站，每天只有三班巴士。我辦理退房時，第一班巴士理應已經開了，但酒店服務員卻替我安排可不可以踏上第一班巴士，結果成功上了巴士，再次衷心感謝服務員細心的安排"