Staff were knowledgeable. They don’t have shuttle service but will call cab for you if needed. Hotel are clean and has comfortable pillows and mattress. The onsen is so nice, both outdoor and indoor. They provide us with everything in a luxurious way, just like a high end spa.
English was a problem. Not many of the staff spoke it well. They tried but there was definitely a language problem.
Highly recommended Welcoming, helpful, great food, beautiful view. The room pictures don’t do it justice. Clean, traditionally simple, and cozy. Great washroom w/ Good shower pressure!
It is a really nice place , and we saw Fuji mountain there . I will come back .
Needless to say the views were breath taking! The evening meal was a total surprise, absolutely top notch fine dining!! Thinking it couldn't get any better, we were once again delighted with our breakfast. Top hotel, could not find a fault with anything. Well done Minzo Hotel you were a true delight ...
Amazing spacious rooms with excellent service and staff. I strongly recommend the traditional breakfast buffet.
A bit far away from train station but not a big deal for driving holiday. Very new and well managed. Staff are helpful.
Nice, spacious, kind staff, great facilities and of course magical onsen.
The room very nice...clean. Some more have massage chair in the room